Always the one to think of the consumers, Nintendo of America has teamed up with Banter to create a next-generation customer service. Banter is providing a unique system that will analyze an inquiring e-mail, process it, and give the appropriate response from Nintendo's databanks.

"Banter Reply's real-time learning and response capabilities ensure Nintendo of America customers will receive immediate attention and highly accurate responses to their online inquiries," said Mark Brewer, vice president of worldwide sales for Banter. "Nintendo always strives to provide the highest quality products and services so Banter is pleased to provide next- generation online customer care that meets Nintendo's standards."

Nintendo is really taking the next-generation experience throughout the company! Now flustered parents can get a quick response to where the GCN's cartridge slot is.....