A medium pizza is 12 inches at Pizza Hut. Always has been. Always will. Large is 14 inches. The are made in these pans that would cost way too much to change out every few years. I've worked there almost 10 years and the pan sizes have not changed. Prices have changed -a lot- but not the sizes. So it is true that they haven't shrunk. It just means that the people making the pizza suck and don't follow policy (at least that is my guess). Could be a problem on a number of levels. Is the night person prepping dough for the next day using the right kind? Is the opening person making sure dough procedures are followed? Is the cook competent or are they an idiot that made the wrong size? Did the person cutting put a medium in a large box? A lot of dumb things can ruin the final product.
Either they are selling you smalls or they aren't making their dough right. You have to let the dough rise properly before cooking it. There are a lot of things that can ruin dough. Letting it rise for too long will ruin it and exposing it to the wrong temperature at the wrong stage will as well. Storage is also key as air can dry it out. Dough can shrink as well. I've seen it happen before and people usually notice the difference. So I make sure the dough has risen enough and toss the bad ones cause I think it is better to lose a little on dough than have to make new pizzas with toppings and expensive cheese twice and lose more money and also potentially lose customers. They also get flatter once the dough gets old.
Pepperoni is counted out on pizzas so either the cook isn't counting or just isn't making it right. It's possible you got someone elses regular pepperoni pizza because the cut person or server wasn't careful. A pepperoni lovers is actually comprised of extra pepperoni and extra cheese and you layer it. Dough, sauce, cheese, pepperoni, lots more cheese, lots more pepperoni. The amount of pepperoni is the same from a thin to any other pizza crust of the same size with hand tossed, pan and stuffed crust. You should have over 80 slices of pepperoni on a large and over 50 on a medium. The numbers exactly might vary from franchise to franchise but I doubt it. I've worked in two different franchises and they were the same. Though I've found that certain franchises suck. I won't name them but one of the larger franchises (not the one I work for now) did not impress me at all when I worked there and when I was a customer at their restaurants.
The most reassuring thing from these stories is that it shows how much more awesome my store and area is than a lot of other places. And from reports I read and hear my area is one of the best in the region. We apparently carry half the state so they push us harder to cover their sorry tails profit wise. There's this one store near the university that sucks super bad. Odds are you will get your pizza late there. They've been worst of three franchises for over a month in the speed department. Sounds like BnM's store there! The president's comments towards them are getting comical in his daily update. Maybe I should ask to take that store when I become a manager...
I wanna know why BnM keeps ordering from PH when the experience is constantly worse than their pizza probably taste
Probably because they give him free pizza when he complains? And if the stores he goes to suck as bad as they sound they deserve to be out that badly on their food costs and discount allowances. Just means the manager doesn't get their bonuses.
Sorry if that was too technical/serious but you caught me right after getting off work. And it was inventory/payroll closing/end-of-week night. So I've got pizza on the brain a lot more than usual. Tomorrow is my 'Friday' and it can't come any faster.
Best advise I can give you is call the complaint line or call the store to get compensated for the piss poor product. Be polite but firm.
Pity you didn't live in my area because I'd give an NWR discount and I tend to pamper my late night usual customers anyways. If I have extra sides that are going to go to waste I like to give them out.
Topic: Stratos I'm calling you and The Pizza Cats out!!! (Read 46124 times)
