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Got any source or proof on that? I mean because otherwise it sounds like a pretty arbitrary statement considering Nintendo's record-breaking software sales these past two years on both the DS and Wii, which includes games like Brain Training and Mario Kart DS and Kirby and Wii Play and stuff.
If you want to chest-thump sales, you'll want to visit the Wii Sales thread instead. We're talking about lapsed gamers. Consumers lapse primarily because of low satisfaction. "Record-breaking software sales" is not proof of satisfaction, or else lapsed gamers wouldn't be an issue and this thread would be moot. Such as it is, Johnny asked a valid question about lapsed gamers, and if Nintendo has contributed to it.
You can debate the why's and how's. But it doesn't sound logical for a company to not satisfy all audiences they target if they had the manpower to do so. So my belief is that they don't have it. And haven't had it since third parties bailed on the N64 (3rd parties are just as guilty.)
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There something more going onwith the way Wii games, and to a lesser extent, DS games are reviewed and talked about by major sites. Like some Wii games threaten their ideology of what a game should be and comfort level of how this generation should have played out.
I can't really imagine most of what you typed was pointed at me, but I wanted to respond to this point, at least.
My theory on the hardcore gamers is that most don't really care if Nintendo is expanding the audience. However, history has shown that there are too often dead months in between the games they want to play. They fear that Nintendo adding "expanded audience" projects in the lineup threatens them with even more dead gaps. So they (misguidedly) lash out against those types of games, as they are the "easy" target.
So far we have not seen larger gaps, but the gaps are still there. At the heart of it, it's not what Nintendo's doing, it's what they aren't doing... and that is
filling the gaps. I don't think gamers really reject the ideals behind Wii Play and Brain Age. I believe they just want MORE Metroid, Mario, StarFox, Zelda, and fresh IPs that are attractive to them.
All that being said, Reggie made a good point, "How do you market Mario to a GTA fan?" You can't. What Nintendo is doing to some extent is putting the toothpaste back into the tube. Fine for new gamers, as they have no history to compare the games to. But by nature it is not going to be smooth sailing for all pre-identified gamers until they adequately manage these satisfaction issues. No positive sales data is going to change this, nor can it be dismissed as fabrication. Until then, the discussion will continue.