Stratos, would be filing a formal complaint if the pizza wasn't almost free, but I just had THE WORST pizza from Pizza Hut I have ever had.
I wasn't there(at the Pizza Hut), but I'm sure this is what happened;
I try to order online, webiste resets after I unselect deliver forcing me to re-do the entire order.
After I redo the entire order an try to place it, the website ask me to re-log in, because I was already logged in.... wipes the entire order again.
Finally get the order put in again and hit submit.....10 minutes later after a screen that blames my internet connection for the hold up, the order fails to place.
I try again. Why, because I didn't want to call it in. after 10 more minutes it fails again.
So I call my local Pizza Hut,
I place an order for 2 $10 pizzas, 1 of them stuffed crust. the guys repeats it, put me on hold, yells at someone else in the back, comes back on the phone, I tell him my order again, he keeps interrupting me, I tell him stuffed crust, he barks part of my order to someone in the back, gets back on the phone and ask me about the order again I repeat the whole order, he ask if I want extra pineapple and ham on my Hawaiian and tells me it's free. Then repeats my entire order again and tells me how much it cost.
I wasn't there(at the Pizza Hut), but I'm sure this is what happened;
They realized that after I placed my order they didn't actually have any ham or pineapple to make my pizza, but they were smart enough to realize that it was a $10 pizza and tried to get too smart for their own good. One of them called up Little Caesars and ordered a $5 Ham & Pineapple, picked it up, put it into a Pizza Hut box and then waited for me to come pick it up (actually my girl picked it up.) so they would make a $5 profit.
Problem was, when I got the pizza, not only did it not have extra ham & pineapple, but it didn't have stuffed crust and barely any cheese either.
Long story short, Pizza hut gave me a $15 credit instead of replacing their Little Caesars switch-a-roo with an actual Pizza Hut Pizza.
What do you have to say about that Stratos? Case to defend an independently licensed affiliate of your current employer?