Pretend you go to a store. This store doesn't have a balloon department, but two years ago when you last bought balloons at this store, you went to a particular location in the store.
Two years later, you go back to get a balloon. Not only has this part of the store changed completely, but there are no balloons on display, no balloon materials to be seen.
Do you:
A.) Find an associate and kindly ask them where the balloons have been moved to or...
B.) Find an associate and snidly ask them why there's no one at the place to make you a balloon where balloons used to be made two years ago?