Ian Sane, I can only speak for my experience, BUT
My local toys r us was almost always vacant EXCEPT during Christmas. The building inside-and-out is an absolute dump. The things in there were commonly 20%+ more expensive than other retailers (one time I price compared a kids toy for my nephew and it was TWICE the price as target or wal-mart).
The differentiation for TRU should have been 1) selection/variety, 2) Immediacy of being able to walk-in/walk-out with a toy if you're in a pinch, and 3) a superior shopping experience compared to buying online or from the targets/walmarts/kmarts of the word. But the selection isn't enough now that most of the things there can be found online for cheaper, most things there were often cheaper even if you had to pay Amazon for next-day shipping,
And while I don't like ragging on retail employees, my local store is like a Wal-mart in that there'll be two people at the register, and literally no-one else around the store to help people. And those people at the register are either clueless or lifeless if you try to interact with them. On top of that, it's not an experience to go into one of them here like it was when I was a kid. When I was a kid, they'd have open displays of toys, legos, trainsets they were promoting for you to try-out and play with. They'd have video game systems set up in demo displays to hook you in and make you want to walk out the door with the game you played. It was part playground that sold you as a kid of wanting to go there, spend time having the fun, and walking out with something. Without that, it loses its one last leg-up against the online retailers of the world.