Author Topic: Problems with Monster Hunter Tri (Read 24210 times)

Toruresu · « **on:** May 20, 2010, 03:48:53 PM »

Hello!

I currently cannot connect to MH3 at all. I get the error 11619 and that apparently means that my connection settings aren't letting me connect. I have a Zhone gateway (modem/router), my Wii is set to a static IP and it's set on DMZ. I can play Mario Kart Wii, CoD:MW Reflex and Smash no problem, it's just this game.

Nintendo says they can't help me since my settings are correct, my ISP tells me they aren't blocking anything and that the ports on my router for the Wii ISP are opened and it's on DMZ and Capcom doesn't tell me anything. I posted on the Capcom tech support boards:
http://www.capcom-unity.com/tech_support/go/thread/view/7301/23980393/Monster_Hunter_Tri_Error_11619

I thought my problem might be that I had a LinkSys and the Zhone gateway together, but I've since taken the LinkSys out, still not working.

Does anyone have any ideas/suggestions that might help?

Edit: /facepalm Wrong link. Thanks Maxi!

NinGurl69 *huggles · « **Reply #1 on:** May 20, 2010, 08:03:17 PM »

"I currently cannot connect to MH3 at all."

Describe what your connection history's been like since the game came out.

that Baby guy · « **Reply #2 on:** May 20, 2010, 08:23:53 PM »

He's never been able to, I believe.

Toruresu · « **Reply #3 on:** May 20, 2010, 08:41:29 PM »

Quote from: t.h.a.t.g.u.y. on May 20, 2010, 08:23:53 PM

He's never been able to, I believe.

Exactly this. It goes up to 85% then gives me error 11619. I can play any other Wii online game I have, except this.

NinGurl69 *huggles · « **Reply #4 on:** May 20, 2010, 08:59:12 PM »

Your ISP, and what region are you connecting from?

Toruresu · « **Reply #5 on:** May 20, 2010, 09:22:24 PM »

ISP is D-Max and I'm connecting from Puerto Rico.

NinGurl69 *huggles · « **Reply #6 on:** May 20, 2010, 10:00:22 PM »

Have you experienced playing Brawl with someone located in California?

Are you connecting Tri by choosing a city, or by making a city and having others join?
(I don't have the game, I'm just going thru some leads)

Toruresu · « **Reply #7 on:** May 20, 2010, 10:14:49 PM »

To connect in try you have to choose go to city instead of go to town (single player). When I click City, a bar appears (loading/connecting) and it always reaches 85% and then just stays there until the error screen.

I don't know if I've ever played brawl vs someone in California. I've played Maxi, you and others here on NWR, not sure where you/they live.

that Baby guy · « **Reply #8 on:** May 20, 2010, 10:21:55 PM »

For some background: To play Monster Hunter, after choosing the initial online mode (City), it does some connection work with a progress bar that fills up to 100%. After that, you're asked to agree to Capcom's terms of service, and from there, you choose a server to connect to. After choosing from a server that can hold 2000 people, you're asked to choose between one of several city gates, each capable of holding 100 people. From there, you choose an individual city, which can hold up to four people.

There have been times where I've been booted from a city, but not from a city gate, for whatever reason, and that's about as far as I can say to give background information without saying anything technical.

Regardless, it looks like Toruresu is stuck on the very first part, and is unable to even connect to Capcom's severs.

NinGurl69 *huggles · « **Reply #9 on:** May 20, 2010, 10:40:06 PM »

From what I've researched, there was a known routing issue for Euro players in the UK, causing the same error code. It's been fixed for some, and not at all for others.

I've tried tracerouting to D-Max's website and a couple other Puerto Rico ISPs, and the paths looked bad, showing a lot of time-outs and an eventual abort once in touch with Puerto Rico-based servers.

I know Capcom USA is headquartered in California, but I don't know if they have servers on the East Coast. If Capcom's server is based in California, they might be outright rejecting your connection due to the poor route between our regions.

Will continue to research this throughout the week.

Toruresu · « **Reply #10 on:** May 20, 2010, 10:43:13 PM »

Thanks a lot Pro. I have a friend with the same ISP here in PR and he can play no problem. I wonder if that changes what your train of thought.

It's the same ISP but we are in different zones, I don't know how to explain this well. He has 1 brand modem and I have another one. I asked the ISP about it and they said you get one or the other depending on your zoning and the different lines available. I hope this makes sense to you.

Mop it up · « **Reply #11 on:** May 20, 2010, 10:47:00 PM »

I think Toruresu forgot to mention one interesting detail.

If he disables WiiConnect24 and attempts to connect, he gets a different error code: 11613. I wonder if there is any significance to that...

Toruresu · « **Reply #12 on:** May 20, 2010, 10:51:17 PM »

Quote from: Mop it up on May 20, 2010, 10:47:00 PM

I think Toruresu forgot to mention one interesting detail.

If he disables WiiConnect24 and attempts to connect, he gets a different error code: 11613. I wonder if there is any significance to that...

True!

NinGurl69 *huggles · « **Reply #13 on:** May 20, 2010, 10:57:34 PM »

Quote from: Toruresu on May 20, 2010, 10:43:13 PM

Thanks a lot Pro. I have a friend with the same ISP here in PR and he can play no problem. I wonder if that changes what your train of thought.

It's the same ISP but we are in different zones, I don't know how to explain this well. He has 1 brand modem and I have another one. I asked the ISP about it and they said you get one or the other depending on your zoning and the different lines available. I hope this makes sense to you.

Oh my. What you should do, tho inconvenient, is physically switch Wii systems and try both connections.

Toruresu · « **Reply #14 on:** May 20, 2010, 11:07:13 PM »

I got my Wii to his house, it worked like a charm. I think it's either my sucky Zhone gateway my ISP gave me or my zoning thing sucks so much that I can't play it.

NinGurl69 *huggles · « **Reply #15 on:** May 20, 2010, 11:15:46 PM »

Holy ****, you actually did it.

Yes, bark up your ISP with this new information.

Toruresu · « **Reply #16 on:** May 20, 2010, 11:19:41 PM »

I did. They say they have opened all ports and that they aren't blocking anything in my connection, so basically not a problem they can fix.

NinGurl69 *huggles · « **Reply #17 on:** May 20, 2010, 11:26:11 PM »

Throw that Zhone thing OUT THE WINDOW

Toruresu · « **Reply #18 on:** May 20, 2010, 11:28:35 PM »

That bad huh? The Nintendo rep was like "Oh..a Zhone eh? Hmm...yeah, those are a bit weird to configure."

/sigh

Is there any way you could check out my settings and stuff? Like, remotely take over my laptop?

NinGurl69 *huggles · « **Reply #19 on:** May 20, 2010, 11:44:53 PM »

Hmm tell me the model # and I'll read up the online manual.

Toruresu · « **Reply #20 on:** May 20, 2010, 11:56:46 PM »

I'll have to get you that tomorrow, it's not accessible at this time and in its software, it doesn't say.

Edit: Yes it does say

Model Number 6388-A2-XXX

Toruresu · « **Reply #21 on:** May 21, 2010, 10:53:55 AM »

I can provide a PDF manual of the router. Let me know where to send it.

NinGurl69 *huggles · « **Reply #22 on:** May 23, 2010, 05:23:53 AM »

When you assigned a static IP address to your Wii, did you supply a MAC address?

When you see the list of devices currently connected to the router (via the router setup), do you properly see the Wii's MAC address?

Toruresu · « **Reply #23 on:** May 24, 2010, 10:01:51 AM »

Yeah, inside my router I can see the Mac address of the Wii. I didn't enter it to the router because the router assigns the static IP via a check box that says "save address" or something similar.

I didn't input anything on the Wii.

NinGurl69 *huggles · « **Reply #24 on:** May 25, 2010, 03:21:08 AM »

Have you tried manually setting both the router and the Wii? Like, don't rely on auto-assigning, no automatic checkboxes, just make sure both devices are using the same numbers that you set yourself explicitly.

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Author Topic: Problems with Monster Hunter Tri (Read 24210 times)