That fake letter from Minus World is so pathetic. Aside from being not funny, they didn't even do their research. His wife's name is Joanna.
And yeah, Denis used to post here. Maybe he'll come back now that he can't go to GAF. What would you all think if the next SK game was announced for Wii and Denis started to post on NWR's forums?
I've been friends with Denis for a long time (we have a standing agreement to play Too Human together, and I know for a fact that he is playing his own game even after the reviews), but he did a lot of provoking at GAF and ultimately did a disservice to his game and all the other people who worked on it. The tale of Too Human's development is dripping with his mistakes.
I remember the days in which he used to post on the IGN boards. He would come in bring updates regarding Eternal Darkness, ask for opinions and ideas and I thought it was pretty cool of him.
I honestly admire developers who take the time from their busy schedule to come and talk to fans and offer their thoughts on the game.
However, what both Dyack and Luc Bernard did wrong was challenge your potential customers step down to their level.
The reality of the situation is that many gaming forums are filled with immature pricks who do nothing but troll, and believe that when a developer visits their community they have the right to insult him or her to hell and back.
Both men did the mistake of challenging them back. If they aren't contributing to the discussion and are there to gain attention ignore them. In fact, the minute someone says "F*ck you, Dyack!" ignore it. Challenging them is stepping down to their level and you lose a lot of respect points for it.
Regarding criticism, though, they should pay attention. Its understandable that they have been working on a game for years and feel immense pride and love for it. However, you sometimes must swallow your pride and admit there's something wrong and that you are willing to change it. Accept what people are saying and keep that in mind when making the game. Saying there's nothing wrong just makes you look arrogant. It may be their game but WE are the ones that decide if its worth playing.
As cliche as it may sound humility, honesty and maturity go a long way, especially if you are talking to your customers.
I personally don't feel bad for Dyack. Yes, I loved Eternal Darkness and MGS Twin Snakes, and think Silicon Knights is a talented studio. However, they need stuff like this to make them realize who they are working for and set their priorities straight.
This has marred Dyack greatly. Even if his studio creates a masterpiece worthy of praise people will remember the "Too Human"/NeoGAF fiasco and don't give him the respect he deserves.