Author Topic: Another Perrin Kaplan Interview  (Read 11869 times)

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Offline Ian Sane

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RE: Another Perrin Kaplan Interview
« Reply #25 on: February 22, 2007, 09:45:06 AM »
I've never liked how Nintendo reps often talk down to their audience.  It's worst now because of the non-gaming focus.  That is what made Reggie stand out.  He treated us like intelligent people and immediately became popular because of it.

I think with friend codes Nintendo is risking what I feared all along.  They're comprising something in a significant way because of non-gamers and may turn off hardcore gamers as a result.  I wouldn't be surprised if the Xbox 360 is the online console of choice for hardcore gamers, merely because the interface doesn't assume you're three years old.

I don't like the "but you're a hardcore gamer" answers.  It suggests that Nintendo thinks it's okay to neglect us.  It doesn't matter if only hardcore gamers will notice a drought.  That's not an excuse for a drought because not having one isn't going to have any negative effect on non-gamers.  Non-gamers will not be turned off by a healthy release schedule but hardcore gamers will be turned off by a weak one.  They don't have to neglect us and doing so will just lose sales.  Non-gamers have no loyality and will bail the second something else catches their interest whether it be a different company's console down the line or a different activity altogether.  The hardcore will remain interested if you've got a decent product regardless of trends or fads.  Neglecting them is foolish.

I don't see how Nintendo is going to lose non-gamers by releasing good games at a good pace and having a flexible online solution.  To me it all just seems like an excuse.

Offline Kairon

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RE:Another Perrin Kaplan Interview
« Reply #26 on: February 22, 2007, 10:05:38 AM »
I don't know Ian. Reggie lies to us just as much as everyone else, and he pulls the wool over our eyes whenever he resorts to wham-bam-marketting phrases and gung-ho attitudes.

The XBox 360 SHOULD always be number 1 among online console gamers. That's been clear from the start and any insinuations to the opposite are outright misguided. Even this interview shows it: Perrin herself used the "second console" line.

As for Nintendo talking down to us, I can see where you're coming from. But...

After playing WoW and bumping into newbs everywhere, you have NO IDEA how many absolutely moronic, lazy, and downright neanderthal people are out there. You, sir, are the best hope for humanity. Everyone else is the equivalent of triassic mental drudge. *shrug* I'm not saying that's bad... but in my experience it's the truth. Nintendo becoming less elitist by working on triassic level is perfectly justifiable to my eyes.

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Offline Kairon

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RE:Another Perrin Kaplan Interview
« Reply #27 on: February 22, 2007, 10:09:37 AM »
Quote

Originally posted by: Ian Sane
I don't see how Nintendo is going to lose non-gamers by ... having a flexible online solution.  To me it all just seems like an excuse.


I agree. But they're not going to gain an exorbitant amount either. It simply isn't at the top of their priority sheet.

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Offline Ian Sane

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RE: Another Perrin Kaplan Interview
« Reply #28 on: February 22, 2007, 10:33:20 AM »
"I don't know Ian. Reggie lies to us just as much as everyone else"

Yeah I know but he does it in a way that doesn't imply we're idiots.  It's the difference between being a good lier and a bad one.

"I agree. But they're not going to gain an exorbitant amount either."

Yeah but they might lose hardcores.  I'm not saying they have to be on-par with Xbox Live.  We're comparing a free service to a pay one so they shouldn't be the same.  But Wii online gaming should at least be comparable to other free online options like we see with PC games.  Simple matchmaking with the option of "stranger" opponents is routine stuff.  I wouldn't mind them putting a friend code only mode in for parents to turn on.  Parental controls are always a great idea.  But grown-up gamers shouldn't have to deal with the same restrictions as children.  Friend codes is kind of like Internet Explorer always having safe surf options that can never be turned off.

Offline 31 Flavas

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RE:Another Perrin Kaplan Interview
« Reply #29 on: February 22, 2007, 10:39:37 AM »
Quote

Originally posted by: Strell
No, I don't want to listen.  You are correct.
Well then, I don't really need to do anymore explaining or typing. Unless you get the answer you want from Perin, you're not going to be happy. I mean you may as well just shout,  "LALALALALALALA I'M NOT LISTENING LALALALA I'M NOT LISTENING" next time. You still won't get the answers you want, but you won't have to listen to them.

It's not like Nintendo owes you anything. If they don't want to take their franchise games in the direction you want, don't go online how you want, don't do the hardware specs you want, well too bad. But I'd say you've got two good apt competitors.

Quote

Originally posted by: Smash_Brother
I remember reading about how she practically became offended when Matt from IGN suggested that VC prices are too high (which they are) and I thought it was funny.
Maybe I'm a bit autistic here, not picking up on social cues and such, but I don't see how she gets offended. Sure she tells matt that he should ask for a raise, but that's her joking with him. She did the same thing with him in the after E3 interview. Where matt asked, 'Whats with DVD-movie play back? Why no dvd-movie playback?'. She gave him a funny answer. Suffice to say she doesn't agree that it needs dvd-movie playback.

Suffice to say, on my part, I don't agree that VC titles are over priced either. Heck, in another thread there was flame going on here about the Wii not having enough channel space for all the VC games people were buying. Sure it'd be nice if they were cheaper, but then there's a lot of shĂ­t in my life i'd like cheaper.  
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Offline Ceric

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RE:Another Perrin Kaplan Interview
« Reply #30 on: February 22, 2007, 11:20:42 AM »
If they ever gave an answer that hardcore isn't important I point out that we are the ones who buy all those games for their full original price. Then I have some stats that show what percentage of the sold games belonged to hardcore.  If I could.
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Offline Kairon

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RE:Another Perrin Kaplan Interview
« Reply #31 on: February 22, 2007, 11:30:18 AM »
Can you?

One of the surprise million sellers last fall was THQ's Cars franchise...

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A glooming peace this morning with it brings;
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Offline NinGurl69 *huggles

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RE: Another Perrin Kaplan Interview
« Reply #32 on: February 22, 2007, 11:33:34 AM »
No sales argument is complete without the success of Enter the Matrix.
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Offline Mikintosh

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RE:Another Perrin Kaplan Interview
« Reply #33 on: February 22, 2007, 11:34:51 AM »
Quote

Originally posted by: Ceric
If they ever gave an answer that hardcore isn't important I point out that we are the ones who buy all those games for their full original price. Then I have some stats that show what percentage of the sold games belonged to hardcore.  If I could.


Eh, I dunno. Nintendo's always rided on popular titles like Mario, Zelda, Pokemon which have appealed to the general audience throughout their existence (how'd the NES get so popular, anyway?). If anything, I'd think the "hardcores" (if we're to generalize) would buy those titles used or once they've been discounted since they're not as immediately "neccessary" as the latest WoW update or whatever. If anything, the people who make incrementally updated RPGs like Square-Enix rely on them more, but Nintendo isn't in that market, really.

I will say, dissecting PR releases is like cutting into a bowl of pudding; you're not really getting anywhere. Okay, horrible metaphor, but still.

Offline Strell

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RE:Another Perrin Kaplan Interview
« Reply #34 on: February 22, 2007, 02:44:43 PM »
Quote

Originally posted by: 31 Flavas
Quote

Originally posted by: Strell
No, I don't want to listen.  You are correct.
Well then, I don't really need to do anymore explaining or typing. Unless you get the answer you want from Perin, you're not going to be happy. I mean you may as well just shout,  "LALALALALALALA I'M NOT LISTENING LALALALA I'M NOT LISTENING" next time. You still won't get the answers you want, but you won't have to listen to them.

It's not like Nintendo owes you anything. If they don't want to take their franchise games in the direction you want, don't go online how you want, don't do the hardware specs you want, well too bad. But I'd say you've got two good apt competitors.



You're doing two things here.  The first is changing the subject.  The second is looking like an idiot.

I don't think Nintendo owes me anything because I'm patient with them.  Not to mention I've got a huge backlog of games on their systems alone, without mentioning competitor's systems.  So I can play the waiting game quite well.  

But at the same time I know how PR ought to be done, and it's not to talk down to the person writing down what it is you are saying.  Kaplan is about two steps behind people like George Harrison and the other hilarious supervillian like douchebags over in Sony's camp, who make wild and brazen claims like "you can't find a PS3 on the shelf for more than 5 minutes or I'll pay you $1200 bucks."  She doesn't reach that level of "you're all idiots because you're not as rich as me," but she does a damn good imitation.

I've done PR work in the past.  Hell, for Nintendo even.  And if there's one thing I know, it's that you shouldn't ever come off as a pompous jerk.  You can brag and boast and push your merchandise all you want, but you never act like it's too good for some people and that your business plans are somehow unfathomable to people who don't walk into NoA's headquarters.  Tycho at Penny Arcade put it best - "sometimes these people act like we don't have records of what they've said, and also developed a way to communicate with each other using computers."  You get the feeling these guys think we've got zero attention span and no ability to ask others what just happened.

I said last week (or however long ago it was) that I don't think she should lose her job, but they have got to stop letting her talk to people.  She needs to be behind the scenes because it's obvious she has little idea in the way of professional tact.  You can put any damn fool up there and remind them "Don't talk about X, Y, and Z," and they can pull it off.  But there are ways to allude to such things and ways to soften hard questions into slick answers that make you look like you're right.  And Kaplan just doesn't have that charisma.  Instead she's confused and thinks her smarminess is the answer, and it's not.

Now as for your tangent about "not getting what I want," I think you need to talk to some other people around here, because I'm quite happy with what Nintendo has done in the last 6 months.  Hell, I like Wii Play more than the majority of people I know, and the majority of people I see in forums.  So if you're going to accuse me of something you have no clue about, go right ahead.

I must find a way to use "burninate" more in my daily speech.

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Offline Kairon

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RE: Another Perrin Kaplan Interview
« Reply #35 on: February 22, 2007, 04:12:35 PM »
Very articulate Strell!

... well, I'm convinced. She's in the big leagues now. Kaplan has to either pay more attention to what she's saying or recede into the background. No matter how much I love her interviews.

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A glooming peace this morning with it brings;
The sun, for sorrow, will not show his head:
Go hence, to have more talk of these sad things;
Some shall be pardon'd, and some punished:
For never was a story of more woe
Than this of Sega and her Mashiro.

Offline 31 Flavas

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RE:Another Perrin Kaplan Interview
« Reply #36 on: February 22, 2007, 05:11:58 PM »
Quote

Originally posted by: Strell
I've done PR work in the past.  Hell, for Nintendo even.  And if there's one thing I know, it's that you shouldn't ever come off as a pompous jerk.
I've watched prior videos of Perrin and i'm reading the excerpts that Pittbboi has quoted. The "Bad" and "Ugly" have nothing that I find ostensibly pompous or inflammatory. It's only pompous, insulting, arrogant, whatever, because you are being pretentious yourself. There is some answer you want to hear, but didn't get. Instead, you got an answer that falls in line with everything we've already heard. So she's condescending now and/or a pompous jerk because she told you what you already know. That's just ridiculous.

It's the same damn thing we heard all the way up to Nintendo's press release where they finally revealed the price and date of availiblity for Wii. "Nintendo is being a pompus jerk" "They could have told us price/availability months ago" "they didn't need to keep this info secret so long" blah blah blah. If Nintendo doesn't want to talk about something yet, they don't fuÇking have to. And you're the pompous jerk for asking/trying to force them to tell you when time and time again they say, "No. Were not ready to talk yet."

Quote

Tycho at Penny Arcade put it best - "sometimes these people act like we don't have records of what they've said, and also developed a way to communicate with each other using computers."
Geez, you wonder why Nintendo doesn't want to talk or tell you dates, numbers, figures, etc until they're ready or until they can solidly commit. Because you're going to nail them to a cross if they don't meet them. Yet, at the same time, if they don't tell you these numbers, figures, dates, or whatever, months or a year in advance you're still going to nail them because 'they're being pompous' for dodging the question or not answering. Now how fair is that? Besides that, what significance do these numbers do you anyway? Why is it of such utter importance to you aside from stroking your ego if system Z is going to be out on date Y and have X number of systems to purchase.  
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Offline Kairon

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RE:Another Perrin Kaplan Interview
« Reply #37 on: February 22, 2007, 05:25:31 PM »
But Perrin's had quite a number of gaffes in the past: region free, and etc.

It's not so much a matter of her talking down to us, but latting us feel talked down to. She's gotta pour more honey on the parts that are gonna be rough for hardcore traditional gamers to hear so we feel flummoxed instead of defensive.

She's PR. She shouldn't be giving us facts, but sugared distortions of the truth that make us feel good about ourselves. That's what Reggie does, anyways.

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A glooming peace this morning with it brings;
The sun, for sorrow, will not show his head:
Go hence, to have more talk of these sad things;
Some shall be pardon'd, and some punished:
For never was a story of more woe
Than this of Sega and her Mashiro.

Offline 31 Flavas

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RE:Another Perrin Kaplan Interview
« Reply #38 on: February 22, 2007, 06:17:45 PM »
Quote

Originally posted by: Kairon
But Perrin's had quite a number of gaffes in the past: region free, and etc.
You've got to admit though, region free and lack of component cables is hardly worth mentioning when Kutaragi himself in 2005 announced that standard on every system would be a 2 port gigabit hub, WiFi STANDARD, allow 7 controllers to connect, 2 HDMI out, and a Spring 2006 launch date. That wasn't some PR person just trying to be chummy chummy that was Top Brass telling you how it was going to be. None of it true. They even botched their revised 'worldwide' release date.

You can hold Perrin to the region free and componet cables, but then you've at least got do some restructuring/reorganizing of the decision/power tree over at Sony.

Quote

It's not so much a matter of her talking down to us, but latting us feel talked down to. She's gotta pour more honey on the parts that are gonna be rough for hardcore traditional gamers to hear so we feel flummoxed instead of defensive.
I really don't think 'more honey' is really needed. I just think the hardcore need to chill. I mean honestly, Perrin isn't disrespecting anyone. This whole thread is over percieved disrespect, rather then actual condescension or "pompousness".

Quote

She's PR. She shouldn't be giving us facts, but sugared distortions of the truth that make us feel good about ourselves. That's what Reggie does, anyways.
"Sugared distortions" I like that
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Offline Strell

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RE:Another Perrin Kaplan Interview
« Reply #39 on: February 22, 2007, 06:41:03 PM »
Quote

Originally posted by: 31 Flavas
Quote

Originally posted by: Strell
I've done PR work in the past.  Hell, for Nintendo even.  And if there's one thing I know, it's that you shouldn't ever come off as a pompous jerk.
I've watched prior videos of Perrin and i'm reading the excerpts that Pittbboi has quoted. The "Bad" and "Ugly" have nothing that I find ostensibly pompous or inflammatory. It's only pompous, insulting, arrogant, whatever, because you are being pretentious yourself. There is some answer you want to hear, but didn't get. Instead, you got an answer that falls in line with everything we've already heard. So she's condescending now and/or a pompous jerk because she told you what you already know. That's just ridiculous.



If I read this correctly - and I'm amazed I did - you just told me that because I don't agree with her statements and their delivery, not only am I pompous, but I'm passing my own arrogance onto her because she's saying things I already know?

That is some of the idiotic logic I've ever heard in my life.  That's about the most convenient cop-out answer I've seen on these boards, where not only are you turning my disapproval onto myself, but simultaneously channeling it onto Kaplan.

No.  She has little to no professional tact in interviews.  Excellent example?  "No one got shot in our lines, like the PS3."  Not only is that a low comment, it's punching someone in the balls when they are already clutching them in pain.  Sony isn't proud of that on an official PR level.  Maybe in their golden hallways with their golden thrones and their golden chalices with their golden smiles of golden teeth, they toasted to that kind of frenzy, but it backfired on them AND they've had to take heat for it.  Just like Nintendo did when the woman drank too much water and died.  But despite that, even I didn't see Harrison or Kaz come out and call Nintendo some kind of murder-inducing console manufacturer.

You don't slam your opponents in childish ways.  You talk about the facts.  Nintendo doesn't need their PR people calling Sony incompetent or non-existent competition.  They just need to say "We are selling well, we have great software coming out, there's stuff in the pipelines, and we know people are very pleased."  There's absolutely no reason for them to come down on their opponents, and the major person I see doing this is Kaplan.

Now you can sit there and twist this around with that kind of retarded logic, but that's stupid and you know it.  You've both removed my ability and opportunity to call her out on her nonsense, and then called me pretentious in the same breath.  

Next time just stfu, because it's clear you have no point.

Quote


It's the same damn thing we heard all the way up to Nintendo's press release where they finally revealed the price and date of availiblity for Wii. "Nintendo is being a pompus jerk" "They could have told us price/availability months ago" "they didn't need to keep this info secret so long" blah blah blah. If Nintendo doesn't want to talk about something yet, they don't fuÇking have to. And you're the pompous jerk for asking/trying to force them to tell you when time and time again they say, "No. Were not ready to talk yet."


THIS IS NOT THE SAME THING AS WHAT KAPLAN DOES.  STOP CHANGING THE SUBJECT.

Quote


Geez, you wonder why Nintendo doesn't want to talk or tell you dates, numbers, figures, etc until they're ready or until they can solidly commit. Because you're going to nail them to a cross if they don't meet them. Yet, at the same time, if they don't tell you these numbers, figures, dates, or whatever, months or a year in advance you're still going to nail them because 'they're being pompous' for dodging the question or not answering. Now how fair is that? Besides that, what significance do these numbers do you anyway? Why is it of such utter importance to you aside from stroking your ego if system Z is going to be out on date Y and have X number of systems to purchase.


1) Stop changing the subject.

2) See above.  And even above that.

3) As I said before, I could care less how long they delay.  I'm going to buy it anyway, and I'm going to enjoy the hell out of it.

4) Stop changing the god d*mn subject.

5) I'm not going to nail them for what they say so long as it is truthful.  I've said two basic things about Kaplan, and since you've managed to avoid them so cluelessly, let me tell you them again.  I don't like her attitude, and I don't like her delivery.  So long as she gives me the straight answer and doesn't make sh*t up off the top of her head (again, component cables and region lock anyone?) AND doesn't treat me like I can't handle *gasp* a new "down-lode-a-bull kon-tint" item every few months, she can talk all she wants.

But she needs to clean up her sideshow clown act first.

I must find a way to use "burninate" more in my daily speech.

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Offline Kairon

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RE:Another Perrin Kaplan Interview
« Reply #40 on: February 22, 2007, 08:30:17 PM »
Quote

Originally posted by: Strell
AND doesn't treat me like I can't handle *gasp* a new "down-lode-a-bull kon-tint" item every few months, she can talk all she wants.


Could be worse... she could treat you like you're a marginalized market that's not her main concern or even necessary for her success.

*slaps himself in the face*

Sorry... turned into Pittboi there for a moment.

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A glooming peace this morning with it brings;
The sun, for sorrow, will not show his head:
Go hence, to have more talk of these sad things;
Some shall be pardon'd, and some punished:
For never was a story of more woe
Than this of Sega and her Mashiro.

Offline Kairon

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RE:Another Perrin Kaplan Interview
« Reply #41 on: February 22, 2007, 11:16:28 PM »
Behold! Another Perrin Gaffe!

Quote

“I can confirm that globally, Nintendo is still continuing production of GameCube hardware and GameCube software,” - Nintendo UK spokesperson


~Carmine "Cai" M. Red
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Carmine Red, Associate Editor

A glooming peace this morning with it brings;
The sun, for sorrow, will not show his head:
Go hence, to have more talk of these sad things;
Some shall be pardon'd, and some punished:
For never was a story of more woe
Than this of Sega and her Mashiro.

Offline Shecky

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RE: Another Perrin Kaplan Interview
« Reply #42 on: February 23, 2007, 12:49:24 AM »
Heh, does she still actually work for Nintendo?

Edit: (Not surprised that there are differences between regions... The big N needs a One Nintendo initiative )

Offline Artimus

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RE: Another Perrin Kaplan Interview
« Reply #43 on: February 23, 2007, 04:53:13 AM »
All that means is that they're not producing in the US. There's no reason to beleive she's wrong. And Nintendo's European people have been wrong before.