Topic: Update on Nintendo DS crack issue

[GoldenPhoenix]

I wanted to confirm that I received my NDS Lite back Friday (It took 4 days total) and Nintendo of America will fix any NDS Lite system with the "crack" for free. So for those that have it and are the least bit concerned, I suggest you contact Nintendo and as long as it isn't something you did you will get a free repair (In fact I believe this is a whole new system that I received back!).  

[Ceric]

Probably simpler for them.  I know my DS wasn't built to be repaired.

[Kairon]

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Nintendo DS Crack Issue

Nintendo DS: The NEW Kate Moss.

~Carmine M. Red
Kairon@aol.com

[Chris1]

Mines a navy blue import, will they still fix the crack in mine?

[GoldenPhoenix]

Not sure if they fix imports, on a side note I found out that this is indeed a new NDS Lite because now I have a dead or stuck pixel!

[Aussiedude]

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Originally posted by: VGrevolution
Not sure if they fix imports, on a side note I found out that this is indeed a new NDS Lite because now I have a dead or stuck pixel!

Send it back to Nintendo. VG sends stuck pixel DS-Lite back to Nintendo excellent customer service, waits 4 days then runs to pick up here newly fixed dead pixel DS only to find its her original DS-Lite back with the cracked hinge.



On a less sarcastic note does anyone know if Nintendo Australia are now fixing cracked hinges or are they still charging people $55 AUD as a few pisssed off people have stated in other forums?  

[31 Flavas]

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Originally posted by: VGrevolution
Not sure if they fix imports, on a side note I found out that this is indeed a new NDS Lite because now I have a dead or stuck pixel!

As I think i've said here before... When I spoke with NoA on a related issue, the CSR said that NoA will honor the warranty on DS/Lite systems from NoJ and NoE. But if they determine the problem can not be repaired, all you get in return is a brand new US model DS/Lite system. Since the only DS Lite available in the USA is Polar White, if you send NoA a "colored" DS lite you might not (probably will not) get back "your" DS, just a new Polar White DS.

[GoldenPhoenix]

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Originally posted by: Aussiedude

Quote
Originally posted by: VGrevolution
Not sure if they fix imports, on a side note I found out that this is indeed a new NDS Lite because now I have a dead or stuck pixel!

Send it back to Nintendo. VG sends stuck pixel DS-Lite back to Nintendo excellent customer service, waits 4 days then runs to pick up here newly fixed dead pixel DS only to find its her original DS-Lite back with the cracked hinge.



On a less sarcastic note does anyone know if Nintendo Australia are now fixing cracked hinges or are they still charging people $55 AUD as a few pisssed off people have stated in other forums?

I got my DS Lite back last week and it is PERFECT, so haha Aussieman. I love Nintendo of America, too bad I may have to sell this one and get the pink one.