I don't remember gamers needing a voice during the 8bit generation or the 16bit generation or the 32/64bit generation.
I think that most tellingly, Nintendo GAVE the console market its voice in the 8-bit age. More than merely reinvigorating the U.S. console market, they actively created and united a consumer culture, especially around the print magazine Nintendo Power. After that, the following generations basically built from and adapted the existing methods of audience connection without needing to re-invent the wheel as much as Nintendo did in the 1980's.
With the Wii bringing about so much change, and in some ways hearkening back to the NES in how it redefines the people who play videogames, I think finding a way to make the voice of the audience more inclusive and more cohesive would be a great help.
Because, believe it or not, 3rd parties don't listen to that voice at all. If they did, they'd all be out of business before this generation is over.
Actually, there are those on the forum who would argue that that is already happening...
There is no voice that matters anywhere near as much as the market. Everything else is superfluous... and ego.
The market is a SPECTACULAR voice, I agree. But it's after the fact. It takes a long time, money, and effort to learn its lessons.
Oh, it's hard to argue with the market showing what doesn't work, sure, but the market is like hindsight. It's always 20/20. And frankly, after three years of "20/20", I'm sure we're all ready for something a little more proactive.