yes, this may seem a little biased coming from a Best Buy Technican, but here goes: E-machines are really no worse than any other brand of computer. and to be honest, if i was going to buy a name-brand, it may very well be an E-machine. 9 months ago, i probably wouldn't have said that for the very reasons that people have pointed out. no AGP slot, second-hand parts, stuff like that. but the newer models are actually very nice machines when comparing prices to other name-brands. just the other day, a customer bought a compaq and a such top-of-the-line video card that we didn't even have them in the store (it was a special order from the warehouse). go to install it, and the stupid salesman hadn't even checked if the compaq had an AGP slot, which it didn't. but the newer E-machine models have all had them that i've seen. (by newer, i've seen a couple models with dark black cases, not the greyish ones). and from the technician side of things, i really don't see any more E-machines coming in for service than i do Hewlett Packards or Compaqs. if anything, i would recommend straying away form HP laptops, and Compaq desktop computers. they seem to be in about the most often. just passing on what i've seen in our store.