Yeah i worked PC/HO mainly, and occasioanlly worked tech desk, warehouse, tv/video, and digital (which used to be cellular, WebTV, and satellite). That store sucks hard now; i don't think i could ever go back.
One thing i do miss about retail is the perks from reps, and special events. MS and Intel are really good at that. It's obviously legit, but again, check ebay. Launch games like Azurik, Nightcaster, and Blood Wake might not even be worth it. And you need Live! to even play PSO, so that's something to consider as well.