Topic: Why my job sucks..

[EasyCure]

So you're saying office space was wrong?

BLASPHEMY!

[BlackNMild2k1]

So you're saying office space was wrong?

BLASPHEMY!

My bosses where quoting a BS study (or Office Space)?

Would you fire them in the morning right after they got there?
just before lunch so they atleast get to leave really early?
or just before the end of the day so they get to go leave a little earlier than everyone else?

[Plugabugz]

But firings should happen on Fridays, as studies show that employees aren't as disgruntled when they know they have a weekend coming up anyway.

I took a course on Human Resources and you should never fire people on Fridays. Always fire people towards the beginning of the week, Monday if you can. Letting them stew over the weekend allows them get angry and potentially destructive or violent. Firing people at the beginning of the week gives them the opportunity to immediately start applying other places and get their life on track.

I did that (start preparing interviews in the latter half of the week) and I got thrown out for going home early (with permission!) to arrange interviews.

So yes, INSTA FAIL.

[EasyCure]

There there buddy, at least you're not made of INSTA FAIL, the temp agency is. You're super, you're DALTON-ESQUE!

[Plugabugz]

There there buddy, at least you're not made of INSTA FAIL, the temp agency is. You're super, you're DALTON-ESQUE!

Aww thankies!

So i'm hitting back and wrote (in 15 mins) a letter to send to the chief exec of where i worked. This is the final line:

The primary point of a hospital is to care and support those who require it. Judging by the situation I have had to go through, and by the fact that this is the status quo, I feel that you should consider your tenure to be a disastrous failure, and ultimately the entire hospital has failed in this basic requirement and will continue to do so well in the future.

Harsh enough?

[UncleBob]

So, a customer calls to see if her Site-To-Store order has arrived.  I tell the customer "You'll receive an e-mail once your item arrives in the store.  Have you received an e-mail?"

"Yeah, but I wanted to make sure the item is there before I drive over there."

Now, I do completely understand where the customer is coming from - but I explain to the customer:
"You *only* receive the e-mail when the item is checked into the store." Seriously - any StS deliveries have their own little barcode.  It's scanned at the store level when we get it and that sends the e-mail.  There's no way for someone to get an e-mail without their order being at the store. "So, if you got the e-mail, your item is here."

"Yeah, I got the e-mail, I just wanted to make certain it was there before I drove all the way over there to pick it up."

"Again, if you got the e-mail, then it's here, but I can check for you, if it'd make you feel better."  Granted, I could have just checked to make the customer shut up, but it'd take a few minutes, I was the only one in the department and there were - you know - those pesky customers that actually needed legitimate help.

"Would you please?"

So I put the customer on hold, run to the back of the store, pull up the account - it shows the item instore.  I go back to the bin, just to verify that the item is there so I could tell her I saw the item myself.  Get back to the phone (while getting glares from this one guy who's been waiting this whole time.) and tell the customer that, surprise, the item is in the store.

"Well, I was wondering, because I didn't get the e-mail........."

WHAT THE ****?!?

We just had this five minute conversation that went "Did you get the e-mail?" "Yes." "Then the item is here." "Are you sure?" "Did you get the e-mail?" "Yes." "Then the item is here."

Now you're telling me you didn't get the e-mail?

[vudu]

You're mad because you were caught in a lie?

[UncleBob]

How was I caught in a lie?
The customer said she got the e-mail.  Then said she didn't.

[vudu]

The customer was testing you.  You didn't check to see if her order came in.  And she caught you.

[UncleBob]

Umm... I did check to see if her order was there.  Looked it up in the system, then checked the bin to actually look at the box with her name on it... I'm not sure I follow you... ?

[BlackNMild2k1]

You're mad because you were caught in a lie?

How was I caught in a lie?
The customer said she got the e-mail.  Then said she didn't.

The customer was testing you.  You didn't check to see if her order came in.  And she caught you.

"Yeah, I got the e-mail, I just wanted to make certain it was there before I drove all the way over there to pick it up."

So I put the customer on hold, run to the back of the store, pull up the account - it shows the item instore.  I go back to the bin, just to verify that the item is there so I could tell her I saw the item myself.  Get back to the phone (while getting glares from this one guy who's been waiting this whole time.) and tell the customer that, surprise, the item is in the store.

"Well, I was wondering, because I didn't get the e-mail........."

WHAT THE ****?!?

We just had this five minute conversation that went "Did you get the e-mail?" "Yes." "Then the item is here." "Are you sure?" "Did you get the e-mail?" "Yes." "Then the item is here."

Now you're telling me you didn't get the e-mail?

Reading Comprehension FTL....

[BranDonk Kong]

UncleBob, you live in Canada, right? You need to take some pictures (lots) of the general public that shops at a Canadian Wal-Mart. I want to see how it compares to the typical inbred swamp-trash that I see whenever I have the displeasure of visiting any of the 5, yes 5, Wal-Mart stores (about 10 if you count the "Neighborhood Market" stores) within 13 miles of my house.

[UncleBob]

What crazy thing made you think I was in Canada?

Southern Illinois... no where near as exciting.

[EasyCure]

What crazy thing made you think I was in Canada?

Southern Illinois... no where near as exciting.

But just as many swamp creatures I bet. No offense to Bob here, cuz I (think) I've seen what he looks like.. but my god walmart has some fugly people within its walls. Not all of them employees, the majority of it is customers. I just don't get it.. Before walmart opened up in the city I work in (DIRECTLY ACROSS from a Target mind you) I've never seen so many slobbish looking people.. i just don't get it. When I go to Target theres actually lots of attractive people there, but walmart... I have to keep my eyes on the floor every second.

Update on my coworker: They let him go Friday, after making him work that "morning rush" which was about an hour and a half. So yeah, the poor guy got let go.. after training his own replacement that whole week and his only warning was the hearsay i relayed to him. I was told that some harsh words were given to him but I didn't get a chance to discuss the issue with my source, but I do know he left the conference room without saying a word to anyone; just got his stuff and left without saying bye to anyone. He didn't come to the bar with us that night either.

[EasyCure]

Umm... I did check to see if her order was there.  Looked it up in the system, then checked the bin to actually look at the box with her name on it... I'm not sure I follow you... ?

I don't know what vudu's talking about either, sounds like you handled the situation well even if you could've just checked for her sooner. In hindsight i'm sure you realized you woulda wasted less of the in-store customers time if you just went and looked in the bin for the phone customer without all the back and fourth about the email, but honestly I probably would've handeled it the same way as you.

Reminds me of my first busy retail holiday season, like a few days before christmas and I have a line from the register to the door. I had the register next to the phone, so I tried to answer it while ringing up my customers; usually i can multitask well enough and the customer at the register just wants to pay and leave, so theres not a lot of interaction between us. This one phone call though.. ugh.. an old woman called and started asking "do you have this, do you have that? what do you mean you don't have this isn't this the kinda stuff you sell?"

Basically, three customers later I'm still on the phone with this women and I was a little fed up and tried to excuse myself as kindly as possible. I apologized for not being able to help her fully, and said "I hope you understand, this is a busy time for us and I have customers here that need my help as well so if there's nothing else I can help you with, have a nice day and happy holidays." Thats when she asked "Do you listen to z-100?"
-"No," I replied.
-"Well why not?"
-"They don't play the type of music i listen to ma'am. I'm sorry, I really have to help these other customers, have a good day" I forced out with the last ounce of patience.
-"Oh well thats too bad.. *stops talking in an old womans voice* CUZ YOU COULDA JUST ONE $100 FOR LISTENING TO Z-100"
-"well I don't need your dirty payola money from your awful pop-music" *click* "Next customer!"

God i hated that phone call..

[BlackNMild2k1]

What crazy thing made you think I was in Canada?

Southern Illinois... no where near as exciting.

But still profitable.

www.peopleofwalmart.com

[BranDonk Kong]

I don't know why I thought you lived in Canada. Oh well, we need some Canadian Wal-Mart pictures anyway. Dude, I could have submitted *so many* pictures to that site during my visit yesterday, it was ridiculous. Within one minute of walking in I had seen two girls coming out of the bathroom, without shoes on.

[ThePerm]

our wal-mart has our own Stephen Hawkings, when we walk out her computer says "have a nice day. "

[Plugabugz]

He didn't come to the bar with us that night either.

This. I mean, my last manager said it was my final week. Then wanted me to go out with drinks. I mean, if you're elitist and excluding people at work, what would make it any different at a bar with the same people?

They complained about my internet use when i see other people in the office doing the same thing. No matter. Either way i scribbled together a very harsh letter and sent it anonymously to the chief exec basically calling them out. I'll put it up later.

[Plugabugz]

I worked at your hospital in a non-patient focussed role. In short, this temporary stint at your hospital (while brief) has forever tainted my opinion of the Trust and what it is supposed to stand for.

I received no training documents or documentation. I did not receive a handbook. I was not informed of the “bigger picture” concerning the work I did. I repeatedly had to ask questions to get answers to things I should already have known. I was thrown “in the deep end” on the first day. There was no induction. There was a feel of elitism within the department whereby I was deliberately excluded by some people. Concerns about me were not directed to me but via other means, while the same people who expressed these concerns never came to me to discuss and offer help and support; quite the opposite in fact. From my view everything appeared to be going smoothly. Certain people only know the procedure concerning various things, so when said person is not around then all work on that matter grinds to a halt. Certain staff were polite and appropriate to clients, then (when not in their presence) were totally dismissive and abusive about them. Decisions were made that was considered acceptable, were then (in my absence) were considered to not be acceptable then told simply to not to come back as a result of this.

The primary point of a hospital is to care and support those who require it. Judging by the situation I have had to go through, and by the fact that this is the status quo, I feel that you should consider your tenure to be a disastrous failure, and ultimately the entire hospital has failed in this basic requirement and will continue to do so well in the future.

It's not going to fix anything, but oh i did feel better having written it. FEEL MY MOIST WRATH!

[ThePerm]

also, on uncle bob's story....basically the customer was too lazy to check their e-mail

[EasyCure]

also, on uncle bob's story....basically the customer was too lazy to check their e-mail

too fat and lazy? A wallmart customer? whaaaaaaaaaaaaaaaaaaaaaaaaaat?

/chris griffen

[Stogi]

Why don't you do what I do and just blatantly make fun of people? If they are stupid, tell them just how stupid they are.

[EasyCure]

Why don't you do what I do and just blatantly make fun of people? If they are stupid, tell them just how stupid they are.

Because UB's not the Greeter.

[UncleBob]

Customer called today.  Wanted "a doubler HD high definition HDMI adapter"...

And just so I'm not always picking on the customers, one of my co-workers was sitting in the back.  She's already got a kid.  Her husband doesn't have a job (and hasn't as long as I've known him).  Now, I know Walmart doesn't pay a lot, but she was complaining about how she doesn't make enough money between her job and her husband's disability.

Oh, and she's expecting her second child.

Oh, and both of these kids were planned.  Well, "planned" in the sense that she's been trying to have them, not that she has any plans in place to take care of them or raise them.