One time I asked the clerk for a Nunchuk attachment for Wii, and she had no idea what I was talking about.
Never trust bitches working at a Gamestop store. 99% of the time, they have no clue what they're talking about because they were just hired due to titties.
First off, I'm not really sure if they have any standards as to what condition they will accept a game in, as I've gotten a few disc games which were scratched to all dirty floors and couldn't be read at all.
We do, but I know for a fact that not everybody at all stores bothers to look at the discs. I always do, and if it's too scratched up, it gets a defective trade, and gets sent for resurfacing. Sure, some slip by because frankly, there isn't enough time to actually test every game that comes in, but usually I can figure based on what the disc looks like.
Once I did a little experiment to test my suspicion that they put non-working game returns back on the shelf, by marking the game I had returned. Sure enough, when I went back a week later there it was sitting on the shelf. I guess they will continue to attempt to sell it until they sell it to somebody who wouldn't be bothered to return it.
You should have asked to talk to the manager when you saw that. Whoever did that should be written up. Defective game returns get a defective sticker, and get sent in for resurfacing.
I never buy new games from them any more because you never know if you'll get a sealed copy or not.
Sure you do. Ask if they have any copies that are shrinkwrapped, and don't buy any that are on the shelf.
EB Games was better than GameStop. Even after the buyout, they still had better prices and store setup.
Fundamentally untrue. After the buyout, all EB Games prices and policies were identical to those of Gamestop. As someone who works at an EB-turned-Gamestop, I was there for the transition.
These days I only go to GameStop when I'm looking for GameCube games, as they're used prices on Wii games are barely less than new.
Prices are based on demand. Wii games are the hot thing right now, so prices are slow to drop. Less popular games drop faster. NMH is $17.99.
What really bothers me though is that they've started putting the price sticker underneath the plastic cover and on the paper insert itself
That INFURIATES me, and I get all sorts of pissed off everytime I see it. I always put the sticker outside, because why in the name of GOD would you put it inside? What's the POINT? Ruining perfectly good cover art? Sorry no.
Anyway, what you said at the beginning is true. Experiences at Gamestop are like experiences at any store. Completely dependent on what store and who works there. I like to think that my Gamestop is pretty balls, because we have a bunch of awesome, friendly, and knowledgeable people working there (aside from my assistant manager, that ho), and my store manager isn't afraid to make the call to go with customer service over store policy. (which is how every retail outlet should be run, TBH. Customer service is by far the most important factor in a retail setting)