Topic: Forum Password Reset Broken

[UncleBob]

I changed devices recently and tried logging into the forums to no avail.  I tried every password I could think of and couldn't log in.    So I tried to get an email to reset my password - no go.  I was completely unable to get an email sent to me.

Grabbed my old device and I'm accessing the site with it for now.

Help?

[Khushrenada]

I've sent you a pm. If you can't receive, message me on Discord. I've changed your password and sent the new one to you to see if that will fix your problem.

[UncleBob]

Okay.  I'm back in.  But how do we fix this for anyone else? 🤣

[Khushrenada]

As long as they contact me via the correct carrier pigeon or smoke signals then I can help change their password and get them back as well.

However, I do think the password e-mail reset has been broken for a long time now. I feel this has come up before where people logged on a new account or contacted someone else from the forums to relate the issue of needing a password reset going back maybe 8 years or so.

[Shaymin]

Man alive, eight years?

Thread has been forwarded to the tech team, I'm honestly shocked it never was an issue.

[Khushrenada]

Perhaps I was just thinking of these login issues. Strange that back then no one mentioned using the e-mail recovery method but maybe we all knew that was futile even back then.

[Stratos]

I had an issue in the past but found a workaround...I don't remember what it was. Maybe I just guessed or loged in on an old device and changed the password in my profile/settings menu?

While talking of passwords, I highly encourage everyone to use a good password manager like LastPass or BitWarden. Its made my life so much easier and the share/family vault features makes it better for my wife as well, and she was a chronic password reset-er (like every login was using account recovery methods for gmail).

[UncleBob]

Man alive, eight years?

Thread has been forwarded to the tech team, I'm honestly shocked it never was an issue.

We have a tech team?

And we're *still* using this broken, outdated forum software?

Can we fire the tech team?

[BlackNMild2k1]

maybe this is a sign that it's TIME TO UPGRADE THE FORUM SOFTWARE......


but I ain't one to gossip, so you didn't hear it from me.