Author Topic: Forum Password Reset Broken  (Read 1546 times)

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Offline UncleBob

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Forum Password Reset Broken
« on: December 16, 2020, 01:54:57 PM »
I changed devices recently and tried logging into the forums to no avail.  I tried every password I could think of and couldn't log in.    So I tried to get an email to reset my password - no go.  I was completely unable to get an email sent to me.

Grabbed my old device and I'm accessing the site with it for now.

Help?
Just some random guy on the internet who has a different opinion of games than you.

Offline Khushrenada

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Re: Forum Password Reset Broken
« Reply #1 on: December 16, 2020, 03:57:15 PM »
I've sent you a pm. If you can't receive, message me on Discord. I've changed your password and sent the new one to you to see if that will fix your problem.

Offline UncleBob

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Re: Forum Password Reset Broken
« Reply #2 on: December 16, 2020, 04:57:09 PM »
Okay.  I'm back in.  But how do we fix this for anyone else? 🤣
Just some random guy on the internet who has a different opinion of games than you.

Offline Khushrenada

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Re: Forum Password Reset Broken
« Reply #3 on: December 16, 2020, 05:05:18 PM »
As long as they contact me via the correct carrier pigeon or smoke signals then I can help change their password and get them back as well.

However, I do think the password e-mail reset has been broken for a long time now. I feel this has come up before where people logged on a new account or contacted someone else from the forums to relate the issue of needing a password reset going back maybe 8 years or so.

Offline Shaymin

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Re: Forum Password Reset Broken
« Reply #4 on: December 16, 2020, 10:29:05 PM »
Man alive, eight years?

Thread has been forwarded to the tech team, I'm honestly shocked it never was an issue.
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Offline Khushrenada

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Re: Forum Password Reset Broken
« Reply #5 on: December 16, 2020, 11:12:44 PM »
Perhaps I was just thinking of these login issues. Strange that back then no one mentioned using the e-mail recovery method but maybe we all knew that was futile even back then.

Offline Stratos

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Re: Forum Password Reset Broken
« Reply #6 on: December 17, 2020, 12:44:58 PM »
I had an issue in the past but found a workaround...I don't remember what it was. Maybe I just guessed or loged in on an old device and changed the password in my profile/settings menu?

While talking of passwords, I highly encourage everyone to use a good password manager like LastPass or BitWarden. Its made my life so much easier and the share/family vault features makes it better for my wife as well, and she was a chronic password reset-er (like every login was using account recovery methods for gmail).
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Offline UncleBob

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Re: Forum Password Reset Broken
« Reply #7 on: December 17, 2020, 02:32:01 PM »
Man alive, eight years?

Thread has been forwarded to the tech team, I'm honestly shocked it never was an issue.

We have a tech team?

And we're *still* using this broken, outdated forum software?

Can we fire the tech team?
Just some random guy on the internet who has a different opinion of games than you.

Offline BlackNMild2k1

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Re: Forum Password Reset Broken
« Reply #8 on: December 18, 2020, 09:47:20 AM »
maybe this is a sign that it's TIME TO UPGRADE THE FORUM SOFTWARE......


but I ain't one to gossip, so you didn't hear it from me.