Well, after reading Rick Power's rant I have decided to try and ignore any negative Nintendo threads because I feel it just makes things worse in the long run. Yes, ignoring them would be like ignoring a pulsating, bleeding tumor that's right next to your heart, but I think that if we try hard maybe these discussions will stop for a bit.
The reality of the situation is that the people that post these rants aren't dumb. They KNOW that they will create a lot of anger and create epic discussions because its easily the most debated subject in the entire videogame industry. Going back to the comparisons, its like being a PETA member at a massive meat cookout; you WILL get noticed and you WILL get reactions.
In the event that you decide to participate please do so in a civil manner. Report to a mod if you see any strange behavior.
To be perfectly honest, I think we should forget about getting support from the staff members as they don't care about us on a personal level. Harsh? Yeah, but in the years that I've been a member of the forums I've had little to no personal attachment to the main staff members, and I've been doing fine by myself. They do a good job, but I think those trying to get support from them should forget it and focus on having fun with the members, and leave if they are displeased.