Author Topic: Hanging Wiis (Read 10460 times)

Infernal Monkey · « **Reply #25 on:** May 08, 2007, 02:53:57 PM »

Mine did this a fair bit.. up until last month, when it started displaying the black screen FOREVER. Doesn't matter which channel, even trying to go to the system options screen. Hell, selecting the thing on the right that's supposed to bring up the address book causes it to freeze up. Of course Nintendo Australia refuse to fix it leaving me with a $400 block of useless crap. <3

Shecky · « **Reply #26 on:** May 08, 2007, 04:06:47 PM »

Plz lock.... Duplicate Thread

Thks.

that Baby guy · « **Reply #27 on:** May 08, 2007, 05:03:46 PM »

Aww, c'mon Shecky, I emailed Nintendo and linked to this one.

Shecky · « **Reply #28 on:** May 09, 2007, 05:55:59 AM »

Quote
Originally posted by: thatguy
Aww, c'mon Shecky, I emailed Nintendo and linked to this one.

I was not serious about the lock... it was intended as a jab at Pale, a moderator, who created it in a forum with not that many topics.

Do you really think Pale was going to lock his own thread?

Also, if on the odd chance someone at Nintendo does see this thread I think it's best if they note the similar experiences posted in the thread I had started before this one.

ShyGuy · « **Reply #29 on:** May 09, 2007, 09:09:22 AM »

I don't understand. Why would Ninty of Oz refuse to fix the Wii?

that Baby guy · « **Reply #30 on:** May 09, 2007, 05:38:15 PM »

Well I got a response. I will italicize it like so:

Message(#6851-000578-7038\5787038)
Hi Jason,

Thanks for writing! I'm afraid there isn't an answer to your question as each situation has several variables we would need to look into. I would recommend that anyone experiencing these problems to contact us directly, so we can look into possible repair options for their situation.

By the way, a whole list of console troubleshooting topics may be found on our support website. I'm confident you will find the answers you seek there. I've provided a direct link below:

http://www.nintendo.com/consumer/systems/wii/en_na/system.jsp

If you are still unable to find an answer to your question or a resolution to your problem, please contact Nintendo's Consumer Service Department by calling 1-800-255-3700. Representatives are available to set up your repair between 6:00 a.m. and 7:00 p.m. Pacific Time, seven days a week.

One more thing, please check out our important safety information for playing Wii on the following web page:

http://www.nintendo.com/consumer/wiiplay.jsp

Sincerely,

Nintendo of America Inc.
Kurt Wagner

Nintendo's home page: http://www.nintendo.com/
Power Line (Automated Product Info): (425) 885-7529

They gave me the troubleshooting page that mentioned nothing about long periods of loading between accessing things when I looked, though I may have overlooked it. They recommend that you all email them.

Also, a note: The phone number listed seems to be an automated service hotline, or something, I didn't call it. If that isn't allowed, I'd like to draw extra notice to it so that the problem can be corrected at an accelerated rate. I scanned the rules, and saw nothing about phone numbers, but if I made a mistake, and you now so, let me know, and I will quickly edit it out.

ShyGuy · « **Reply #31 on:** May 10, 2007, 05:44:40 AM »

Wait a sec... Kurt Wagner? OMGee, Night Crawler works at Nintendo!!1

Has anyone experienced these hangs after upgrading to the latest Opera browser and the system update that accompanies it? I haven't had the problem since then.

NinGurl69 *huggles · « **Reply #32 on:** May 10, 2007, 07:47:31 AM »

My hangs preceded the browser update by months.

IceCold · « **Reply #33 on:** May 14, 2007, 11:38:29 PM »

Well, I used the Wii after four days or so, and it happened for the Internet Channel for about 30 seconds. I think it's clear that it happens mostly when you don't turn the Wii on for a few days.

Shecky · « **Reply #34 on:** May 15, 2007, 01:36:11 AM »

It's punishment for not playing...

that Baby guy · « **Reply #35 on:** May 15, 2007, 09:25:31 AM »

Nope, I go weeks where I don't get a chance to play, and it never happened to me.

NinGurl69 *huggles · « **Reply #36 on:** May 15, 2007, 01:04:51 PM »

cuz no one sends you anything, therefore no bother to download anything.

Shecky · « **Reply #37 on:** May 15, 2007, 03:59:27 PM »

Quote
Originally posted by: thatguy
Nope, I go weeks where I don't get a chance to play, and it never happened to me.

Exact opposite here.... if I go a long time without turning it on, I can be sure of the black screen.

that Baby guy · « **Reply #38 on:** May 15, 2007, 04:14:16 PM »

That's weird. I do my gaming in weekend bursts nowadays, for lack of a good amount of time lots of days. So usually, I'll have a week or two between playing anything on the Wii, maybe more if I have tests scheduled just the wrong way, and I cram in a long session to try to finish a game all in one go. I was lucky that I picked up Pokemon when I was in-between semesters, but I do use my DS a little more than the Wii. Still, I have only ever had one problem with mine, which is that it froze once in Super Paper Mario, but never again.

NinGurl69 *huggles · « **Reply #39 on:** May 16, 2007, 11:05:56 PM »

A-HA! IT HAPPENED AGAIN.

I hooked up (literally) my Wii at my apartment after week of inactivity.

I have 3 wireless connections save on my Wii, for my apartment, my parent's house, and my friend's place. I switched the connection back to my own router. I did not test the connection.

Sure enough, it hanged after starting up the Mii Channel, which didn't start at all, just froze at a black screen for several minutes while my Remote was also excommunicated (all lights flashing upon input).

So I powered it off, and restarted the Wii. Went back to the Mii Channel, sat thru another black screen for about 30sec, AND SURE ENOUGH, I WAS RECEIVING NEW MII'S THAT WERE SENT TO ME.

So here's what I think is going on. I never gave the Wii any idle time, so it had no chance to make a background connection and perform downloads. So before loading a channel, the Wii tries to perform a complete connection test and login, and then receive the incoming Miis. It had to make a brand new connection test because it had to switch over to a different wireless setting. It may not hang before loading a disc-based-game because the disc channel does not involve an internet connection, so the Wii will just resume connection/login/downloads after the gaming session during standard idle time. But it may hang before loading any channel that involves data exchange with the interweb. If somehow the Wii doesn't easily restore its wireless connection after inactivity, it may attempt to make a complete reconnect.

Why it chooses to perform the reconnect right before a channel, I do not know. It's stupid like that.

Just because.

decoyman · « **Reply #40 on:** May 17, 2007, 08:29:13 PM »

I'm having this issue, and have had it for as long as I can remember. I have installed the Opera upgrade, and it still does it.

There seems to be no real connection I can see that everyone seems to share... I wonder if it's something to do with the wireless routers we use. Mine was listed as totally compatible on their site, but who knows...

NinGurl69 *huggles · « **Reply #41 on:** May 18, 2007, 08:23:42 AM »

I don't believe you until you give us details of your circumstances.

The more information shared, the more ammo we have.

Knowing is half the battle.

that Baby guy · « **Reply #42 on:** May 18, 2007, 08:39:52 AM »

Why doesn't someone experiencing the problem email Nintendo. I tried, and they basically said that since I'm not having problems, they won't help, but if one of you email, they'll see what they can do. Yet...no one does...

NinGurl69 *huggles · « **Reply #43 on:** May 18, 2007, 05:35:00 PM »

Nintendo doesn't listen to fans.

If it did, Wii wouldn't be a success.

vudu · « **Reply #44 on:** May 19, 2007, 02:37:57 AM »

Quote
Originally posted by: Professional 666
So here's what I think is going on. I never gave the Wii any idle time, so it had no chance to make a background connection and perform downloads. So before loading a channel, the Wii tries to perform a complete connection test and login, and then receive the incoming Miis. It had to make a brand new connection test because it had to switch over to a different wireless setting. It may not hang before loading a disc-based-game because the disc channel does not involve an internet connection, so the Wii will just resume connection/login/downloads after the gaming session during standard idle time. But it may hang before loading any channel that involves data exchange with the interweb. If somehow the Wii doesn't easily restore its wireless connection after inactivity, it may attempt to make a complete reconnect.

It's a nice theory. Shame it doesn't hold any ground.

I played Super Paper Mario on Thursday night. Last night I turned on my Wii and connected to the Everybody Votes Channel. It connected immediately without problem. After a few minutes messing around in that I got out and then hopped on the Shop Channel. I got the hanging black screen for about thirty seconds before finally getting the connecting screen. After that, I got out and jumped into the Mii Channel; no new Miis. (Although, I did nab a Storm Trooper from my parade, so it wasn't a total waste.)

After getting out of the Mii Channel, I noticed I had a Wii-mail from one of my friends. Unfortunately, I'm not sure when it arrived (i.e. I connected to the Internet three times and I'm not sure which connection downloaded the message).

NinGurl69 *huggles · « **Reply #45 on:** May 19, 2007, 06:15:38 PM »

^ Your router is worse than mine.

Ceric · « **Reply #46 on:** May 20, 2007, 03:59:07 AM »

The other day my Wii hung for about a Minute trying to load Metal Slug Anthology.

NinGurl69 *huggles · « **Reply #47 on:** May 20, 2007, 09:41:41 AM »

Metal Slug was phoning home.

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Author Topic: Hanging Wiis (Read 10460 times)