The Legend of Zelda: Skyward Sword for Wii
Information concerning the order for completing the Song of the Hero quest after meeting Levias.
The Legend of Zelda: Skyward Sword was released for Wii on the 24th November 2011. It has since come to our attention that if you happen to follow a specific procedure then it can result in not being able to play any further through the game. Below we will explain how you can avoid this. We are deeply sorry for the inconvenience caused by this issue and ask you follow the procedure below when you play.
How to avoid the issue
The quest for the Song of the Hero should be completed in the order: Faron Woods -> Eldin Volcano -> Lanayru Desert (or, alternatively: Volcano -> Woods -> Desert). If you have gone to the desert before doing both the woods and the volcano parts of this quest, then after you have the Thunder Dragon's Song make sure you go on to the other areas without speaking to a Goron called Golo at the entrance to Lanayru Mine.
The issue that prevents you from playing further
In the quest for the Song of the Hero, after you get the Thunder Dragon's Song in the desert, the cutscenes that start the sequences to get the songs in the volcano and the woods won't occur and so you won't be able to get any further in the game.
Cause of the issue
Speaking to a Goron called Golo at the entrance to Lanayru Mine after getting the Thunder Dragon's Song in the desert will clear the conditions for triggering the cutscenes for the other areas. As a result, you won't be able to get any further. (If you already have the songs from the woods and the volcano then no problem will occur.)
What to do if the issue has occurred
If the issue has occurred then we will be able to repair your save file if you send it to Nintendo Customer Service.
For details on how and where to send your save file, please contact Nintendo Customer Service on one of the following telephone numbers:
Australia: (03) 9730 9822
New Zealand: 0800 743 056
[Hours of operation: 9:00am to 5:00pm Monday to Friday (Australian EST)]
Below you will find a description of the steps required to get the save file from your Wii console or SD Card onto your PC. You will also find a description of how to move the fixed save file back to your Wii console after Nintendo Customer Service has processed your request.
How to move a Wii save file to an SD Card
1. Open the SD Card slot cover and insert an SD Card into the Wii console's SD Card slot.
2. In the Wii Menu, access the Wii OPTIONS (the round button in the lower left corner) then select DATA MANAGEMENT, then the option SAVE DATA and then select Wii.
3. Locate your The Legend of Zelda: Skyward Sword save file and select it.
4. Select MOVE and answer the question MOVE TO SD CARD? with YES.
5. The save file is now moved to the SD Card. Note that some SD Cards can be locked to be read-only - please make sure that the SD Card isn't write-protected.
6. Insert the SD Card into an SD Card reader on your PC.
7. The save file is located in the folder privatewiititleSOUP of the SD Card. It is named data.bin.
8. Follow the instructions provided by Nintendo Customer Service.
9. Nintendo Customer Service will take care of your request and send back your fixed save file.
How to return a Wii save file from an SD Card to the Wii console
1. Insert the SD Card to which you have moved the save file into an SD Card reader on your PC.
2. Overwrite the save file data.bin in the folder privatewiititleSOUP of the SD Card with the fixed save file sent to you by our Nintendo Service Centre.
3. Insert the SD Card into the SD Card slot of the Wii console.
4. In the Wii Menu, access the Wii OPTIONS, then select DATA MANAGEMENT, then the option SAVE DATA and then select Wii.
5. Select the tab SD CARD (located in the upper right corner of the screen).
6. Locate your The Legend of Zelda: Skyward Sword save file and select it.
7. Select MOVE and answer the question MOVE TO THE Wii SYSTEM MEMORY? with YES.
8. The save file is now moved back to the Wii console and the issue is solved so you can continue playing the game.
Alternative solution to the issue
Also we are planning on releasing a program that will repair save data for those who have their Wii console connected to the internet. We are currently working on preparations for release and details on how to download and use it will be made available on our website once the release date has been decided.
We are deeply sorry for any inconvenience and thank you for your continued support of Nintendo's products.