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Nintendo Responds to 3DS Crash Reports

by Pedro Hernandez - March 28, 2011, 2:25 pm PDT
Total comments: 5 Source: (Eurogamer), http://www.eurogamer.net/articles/2011-03-28-ninte...

The company suggests updating before contacting them for further investigation.

After reports of 3DS units experiencing crashes, Nintendo has recognized that there is a bug that is affecting 3DS units. The bug causes the screen to go black and tell the owner to reboot the system.

In a statement to Eurogamer, Nintendo notes that "If anyone is experiencing any problems with their Nintendo 3DS console, we recommend that... they download and install the latest system update..." If the system update fails to resolve the issue they suggest contacting your local Nintendo Customer Service Center.


EnnerMarch 28, 2011

The black screen of death!

Is this an OS problem or specific hiccup with the sleep/suspension feature?

broodwarsMarch 28, 2011

Well, this is what happens when you rush a product to market to get it within the fiscal year.  Shortcuts are taken, and bad things happen.

Chozo GhostMarch 28, 2011

This is the reason why I'm waiting until the first revision before I consider buying a 3DS. This seems to happen with most hardware, no matter who is making it. The first models of the PS3 and 360 had a lot of serious problems as well. You have to wait for the revision if you want a product that has most of the problems ironed out.

StogiMarch 28, 2011

Nintendo's software dilemmas have always been a worrisome part of to their almost always top notch hardware.

DiscostewMarch 28, 2011

I've yet to experience this. Then again, I updated my 3DS the moment I had it set up.

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