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Wii

Brawl Causing Problems With Wii Consoles

by Steven Rodriguez - March 12, 2008, 7:33 pm EDT
Total comments: 14

"A very small number" of Wii owners are finding their consoles can't read the dual-layer disc used by the game. Others can't see the Wi-Fi options when connected. UPDATED: Nintendo claims the Wi-Fi Options issue is resolved!

UPDATE: A thread posted by "NOA_TECH_JANE" on Nintendo's Tech Support Forums is now claiming that the missing Spectator Mode and Options issue is resolved. Has it been resolved for you? Let us know in Talkback!

There are reports of Brawl failing to boot from the Wii Menu. A few people have been experiencing read errors, and some are unable to install the firmware update that comes included on the Brawl game disc. Nintendo of America has released an official statement on the matter through a company spokesperson:

"Nintendo of America has received some reports that a very small number

of Wii consoles cannot properly read the dual-layered disc for the new

Super Smash Bros. Brawl game. Upon examination, Nintendo has

preliminarily determined that this disc-read error is caused by the

soiling of the consoles' optical lens by environmental factors such as

excessive dust and cigarette smoke. Nintendo is offering to clean these

systems free of charge, and recommends that consumers do not attempt to

clean the systems on their own. Information regarding the cleaning

service can be found at support.nintendo.com or by calling customer

service at 1-800-255-3700."

NWR readers affected by this issue might do better to jump directly to the support claim form page and get it taken care of as soon as possible. Nintendo’s website claims that it will expedite the shipping of affected Wii consoles both ways to hasten the repair process.

NOA is also aware of issues people are having with the online features of Brawl. We will pass along any official statement about known problems (missing menu options, generally poor connection quality of online matches, etc.) as soon as we hear it.

Talkback

SvevanEvan Burchfield, Staff AlumnusMarch 12, 2008

I had my A button randomly engage while playing Brawl today (only on menus AFAIK, but later on the Wii menu too). Not sure if it was a controller or hardware problem, but a reboot fixed it for now.

CalibanMarch 12, 2008

It's a dual-layer disc? LOL! I'm totally surprised by this relevation.

NeoThunderMarch 12, 2008

I had troubles playing online.  I would keep getting disconnected while trying to find an oponent to battle, however, I could always spectate a match extreamly well.

maybe my network connection or the air the signal travels threw is dirty.

animecyberratMarch 12, 2008

I thought all Wii games were Dual Layer?

BranDonk KongMarch 13, 2008

Nope, just SSBB and another Japanese game that just came out - Miberi and Tiberi or something like that. If you're having problems, it's not because of a "dirty" laser, it's because of a "bad" laser, since this error happens with brand new Wiis too, though it's a very small number altogether. Sometimes my Wii won't read my SSBB, though usually it does. It's always been behind a glass entertainment center door, which is 100% dust and dirt free.

animecyberratMarch 13, 2008

I got my Wii on launch day, do you think it would be affected? Now I am scared to buy SSBB.

DAaaMan64March 13, 2008

Quote from: animecyberrat

I got my Wii on launch day, do you think it would be affected? Now I am scared to buy SSBB.

I did too and received no problems.

Flames_of_chaosLukasz Balicki, Staff AlumnusMarch 13, 2008

Quote from: Brandogg

Nope, just SSBB and another Japanese game that just came out - Miberi and Tiberi or something like that. If you're having problems, it's not because of a "dirty" laser, it's because of a "bad" laser, since this error happens with brand new Wiis too, though it's a very small number altogether. Sometimes my Wii won't read my SSBB, though usually it does. It's always been behind a glass entertainment center door, which is 100% dust and dirt free.

Also I heard claims that Scarface is another double layer disc game.

SOAD is the bestMarch 13, 2008

Quote from: Obi-Kanobi

link=topic=24411.msg410903#msg410903 date=1205383857]

Quote from: animecyberrat

I got my Wii on launch day, do you think it would be affected? Now I am scared to buy SSBB.

I did too and received no problems.

Same here

Yay, my WiFi Options finally appeared today.

Athrun ZalaMarch 13, 2008

Quote from: Flames_of_chaos

Quote from: Brandogg

Nope, just SSBB and another Japanese game that just came out - Miberi and Tiberi or something like that. If you're having problems, it's not because of a "dirty" laser, it's because of a "bad" laser, since this error happens with brand new Wiis too, though it's a very small number altogether. Sometimes my Wii won't read my SSBB, though usually it does. It's always been behind a glass entertainment center door, which is 100% dust and dirt free.

Also I heard claims that Scarface is another double layer disc game.

it isn't, the first DL game for Wii was SSBB

animecyberratMarch 14, 2008

So then it must be the newer consoles than. That's a relief.

planetidiotMarch 14, 2008

I've tried every night to go online, and only yesterday was I even able to get to the point where I could get a friend code.  It crapped while waiting and waiting and waiting for people to join a match.

D-CafMarch 16, 2008

Everything seems to have worked fine for me.  I bought my console in Early January after the November release.  Brawl plays fine, online and offline, and the firmware update went with no issue.

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