Maybe not today, maybe not tomorrow, but soon, and for the rest of their life.
http://www.nintendoworldreport.com/news/30942
Electronic Arts is eventually "going to be a 100% digital company, period" according to President of EA Labels Frank Gibbeau. Gibbeau stated that he believes that a time will come in the not-too-distant future when game companies are making most, if not all, of their money from digital sales rather than retail. He then went on to refer to the NPD figures as "totally irrelevant", stating that internally at EA, these figures are no longer used to measure success.
In the interview with GamesIndustry, Gibbeau stated: "It's in the near future. It's coming. We have a clear line of sight on it and we're excited about it. Retail is a great channel for us. We have great relationships with our partners there. At the same time, the ultimate relationship is the connection that we have with the gamer. If the gamer wants to get the game through a digital download and that's the best way for them to get it, that's what we're going to do. It has a lot of enhancements for our business. It allows us to keep more that we make. It allows us to do some really interesting things from a service level standpoint; we can be a lot more personalized with what we're doing."
President of NPD Games David McQuillan responded to these comments by saying he was surprised by Mr. Gibbeau's comments: "While digital is a growing part of the industry and something that needs to be addressed for the future, the current games industry is still largely rooted in retail and any industry player involved with AAA content simply can't take their eye away from the retail environment."