I just learned that our media server is not dedicated, so its bandwidth is being shared with a few other websites at our hosting facility. So your download might be slow because people are loading up the server on one of those other sites, even though hardly anyone is downloading PGC's files. There's not much I can do about the problem right now, but the good news is that it's probably not anything technically wrong with the server or your connection. If the download is going very slow, just try again later and it may be better. It may be dramatically better, even.