I like Perrin Kaplan and I thought it was a good interview, she may not be the best at keeping two things she say straight, like saying she's not going to take a jab at Sony, and then taking one (who gives a f*ck? F*ck Sony) but she tells it like she knows it. The thing about saying that they didn't want to roll out every feature because it would be overwhelming. First off she was talking about casual gamers, (grandma's I believe is her first reference to them) who would be overwhelmed by multiple feature all at once. My mom plays the Wii, but she still can't believe that my MP3 player, not all views pictures and plays video, but also takes pictures and videos, and I can play it on my T.V through the headphone jack. Technology is overwhelming for older folks, try explaining TiVo to your grandmother, which I tried to do last Thanksgiving, it's not too fun.