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« on: January 27, 2010, 06:38:48 PM »
I've had two RRODs, one in January 2008 and another in December 2009. After the first, Microsoft repaired my console and sent it back to me. After the second, Microsoft sent me a refurbished one. In both instances I got a console back around 20 to 25 days after I shipped mine. The customer service people were generally helpful and fortunately I didn't experience a nightmare like the writer of this article. That said, I am very disappointed in the Xbox 360. I can understand that they might have had problems with the console design, but if they truly understand what the problem is, why did my console RROD a second time after they supposedly fixed it? The second RROD has shaken my faith that Microsoft has resolved the console's issues and I am not playing on buying any additional 360 games. I already have a large library of uncompleted games and don't want to feel obligated to buy a new one when this one enevitably RRODs. I now have a PS3 Slim and do most of my HD gaming on it. It is 10 times quieter than my 360, has a bigger hard drive which I can replace if I choose, and is much cooler to the touch. In my opinion with the new price, its a no-brainer, if you are in the market for a HD console, buy a PS3.