I got a manager on the phone, they assured me that I had NO past balance due, and that my next bill is not due till October.
so the first and last cust serv reps (i had spoke to 3 of them) got me all pissed off for no reason.
Now I confirmed w/ the manager that Verizon is trying to push people that have Unlimted data off that plan, but I also threw their own website wording back at them, because they tried to take my employee discount off of my data plan as well.
Q: Does my plan or feature qualify for a discount?
A: One of the many ways we like to show our appreciation is by always making sure you get the best value. Whether you've accepted a promotional plan that is already pre-discounted, or you're able to take advantage of the discount available through your employer or organization.
General discount qualifications, unless otherwise noted, apply to plan monthly access fees of $34.99 or higher, and data features of $24.99 or higher, when added to a plan of $34.99 or higher. On plans with separate account and line fees, discounts apply only to the Account Access fees. Prepaid, already discounted, data-only and promotional plans are not eligible for discounts through this program.
and my data plan is not a "discounted" or "promotional" plan, it's a grandfathered discontinued plan, that was previously discounted with my current and previous employers.
So I'll have to update on that again later too I guess.
I really should just jump to another network. T-Mobile is giving away free **** every Tuesday.
and the only way I can get a new phone on Verizon while keeping my unlimited data is to break it and go through insurance, or buy one outright.