Europe. I'm glad that delivery truck got robbed. Serves them right for tricking me out of my copy of Guard.
Mmm. Criminal activity should not be condoned in any circumstance, so I'm going to have to ask you to take a step back and check that privilege.
I recently had to cancel my preorder of Tokyo Mirage Sessions in order to place a proper order for the collector's edition. Did you happen to check up on your preorder and confirm the Guard bundle just to make sure? If so, the argument isn't really applicable.
HOWEVER, if it totally is, and you preordered a bundle for both games that was listed specifically as such, that is a shame. Some customer service exchanges should more than likely clear up the issue, however- I've had to call them several times regarding orders and I haven't found much resistance in my conversations with them. I live in NA, however, so I can't really speak towards customer service in NoE. Let me know how that turns out.