If a streaming service operated more like Netflix, where you pay a flat monthly fee and got access to anything you want, I think it would be more well-received. And more importantly, there are other options for people who want to buy things physically or as downloads. Like he said, options are good but forcing only streaming is a bad idea, especially with internet access in this country in the shape it's in right now.
I'm sure there will be options. The movie industry still puts a majority of movies on disc, while Netflix gets a small percentage of new releases.
On the other hand, most music is released digitally (iTunes, Amazon MP3, Google Play), and music CDs are a shrinking market. So there will be a time when the gaming and movie markets fully embrace digital the way the music industry has.
And then there's Steam, which is where most PC games are released now. So we are getting there, but it will be a while before ALL games are digital only. It took the music industry a couple years to fully embrace iTunes, after all.