Nintendo (http://www.forbes.com/companies/nintendo/) is usually a pretty feel-good company, but the largely negative reaction to the WiiU and its games at E3 seems to have them on edge. Nintendo of America president Reggie Fils-Aime is as good-natured as they come, but now even he seems to be getting a bit exasperated by gamers’ attitudes toward his company, especially in the wake of E3.
“One of the things that, on one hand, I love and, on the other hand, that troubles me tremendously about not only our fanbase but about the gaming community at large is that, whenever you share information, the perspective is, ‘Thank you, but I want more.’ ‘Thank you, but give me more.’ I mean, it is insatiable.”
He continued, “For years this community has been asking, ‘Where’s Pikmin?’ ‘Where’s Pikmin?’ ‘Where’s Pikmin?’ We give them Pikmin. And then they say, ‘What else?’ “
I am still a bit flabbergasted how so many people somehow thought Ubisoft "won" E3 because of a sijngle video of Watchdogs
But isn't there a saying that the customer is always right?
Nintendo didn't really show Mario, as an experimental outing making New Super Mario Bros sounds like a novel idea, but only when its novel... continuously then is regressive. Then it becomes redundant to call it New Super Mario Bros.
does Japan get this?
But isn't there a saying that the customer is always right?
Have you ever worked in customer service?
Have you ever worked in customer service?
Nintendo didn't really show Mario, as an experimental outing making New Super Mario Bros sounds like a novel idea, but only when its novel... continuously then is regressive. Then it becomes redundant to call it New Super Mario Bros.
does Japan get this?
*looks at Final Fantasy series*
uh....
Nintendo didn't really show Mario, as an experimental outing making New Super Mario Bros sounds like a novel idea, but only when its novel... continuously then is regressive. Then it becomes redundant to call it New Super Mario Bros.
does Japan get this?
*looks at Final Fantasy series*
uh....
Very good point
someone should make a game called the last legend, and never make a sequel
But isn't there a saying that the customer is always right?
Actually, most people (including me) think they "won" E3 because of...
Rayman Legends
Splinter Cell Blacklist
Far Cry 3
Assassin's Creed 3
Zombi U
...and Watchdogs.
I am still a bit flabbergasted how so many people somehow thought Ubisoft "won" E3 because of a sijngle video of Watchdogs
Actually, most people (including me) think they "won" E3 because of...
Rayman Legends
Splinter Cell Blacklist
Far Cry 3
Assassin's Creed 3
Zombi U
...and Watchdogs. Nintendo at their showing put the focus on...Zombi U, and that's pretty much it. Ubisoft had a really impressive showing this year. Unusually so, actually. In terms of quality, they seemed to have the best-looking games at the show, at least in terms of the press conferences.
But isn't there a saying that the customer is always right?
Have you ever worked in customer service?
1) The expectations of Nintendo fans were not unreasonable or unrealistic.
As others have pointed out, we didn't get a price or release date. How is it unreasonable to have expected that? The console is releasing within the next 5 months. If it was coming out in the 2013 holidays then I would think this year's E3 would have been fitting, but its coming out THIS year. There should have been more and I don't think its unreasonable to expect that.
like that. But whatever you do you don't say its their fault like Reggie has done.
You mean like they just did with The Last Story? The way that sold, I'd be surprised if it got a sequel.
So... if Nintendo had announced a price/release date, you would have been just peachy with their E3 conference?
Would that have stopped all the complaining about the lackluster E3? No. But it would have reduced it. It isn't the only thing that Nintendo should have done differently, but its definitely one of the things.
Nintendo's Reggie Fils-Aime Says Gamers are Impossible to Satisfy
You mean like they just did with The Last Story? The way that sold, I'd be surprised if it got a sequel.
That game isn't even out yet...
Would that have stopped all the complaining about the lackluster E3? No. But it would have reduced it. It isn't the only thing that Nintendo should have done differently, but its definitely one of the things.
...QuoteNintendo's Reggie Fils-Aime Says Gamers are Impossible to Satisfy
Just because it would take more than launch/price info doesn't mean its impossible. I could compile a list of bullet points of what Nintendo could/should have done differently that would have satisfied 99.9% of gamers. Reggie thinks its impossible, but I don't.
Just because it would take more than launch/price info doesn't mean its impossible. I could compile a list of bullet points of what Nintendo could/should have done differently that would have satisfied 99.9% of gamers. Reggie thinks its impossible, but I don't.
How's your multi-billion dollar video game development company going?
And you know Reggie so well that he's told you he has no love for Nintendo and it's just a paycheck to him?Just because it would take more than launch/price info doesn't mean its impossible. I could compile a list of bullet points of what Nintendo could/should have done differently that would have satisfied 99.9% of gamers. Reggie thinks its impossible, but I don't.
How's your multi-billion dollar video game development company going?
I don't have one... but you know who else doesn't have one? Reggie. He's just a "yes man" and he only runs NOA. He's subordinate to Iwata, and even Iwata isn't the one who put the company on the map. That was the great Yamauchi. Reggie is just some little piss ant compared to Yamauchi. Yamauchi did things right. He was the reason why I became a Nintendo fan.
Do I think I could do a better job than Yamauchi? Probably not. But could I do a better job than Reggie? Absolutely. I think most people on this board could do a better job than Reggie, and you know why? Because unlike Reggie we actually care about video games. Reggie doesn't care or have any passion or understanding about what he does. To him its just a job like Pizza Hut and VH1 before that. Tomorrow he might leave Nintendo and move on to something else... he has no loyalty or passion for Nintendo. He's just there for the pay check. He doesn't love what he does. He may have a degree in business or marketing or whatever and that's something most of us here probably don't have, but that doesn't make up for his lack of enthusiasm or understanding of the video game industry.
I don't have one... but you know who else doesn't have one? Reggie. He's just a "yes man" and he only runs NOA. He's subordinate to Iwata
That was the great Yamauchi. Reggie is just some little piss ant compared to Yamauchi. Yamauchi did things right. He was the reason why I became a Nintendo fan.
And you know Reggie so well that he's told you he has no love for Nintendo and it's just a paycheck to him?
So... all your calls for the head of Reggie on a stick are silly then. You say Reggie doesn't perform his job, but from your description of his job, it sounds like he's doing it fairly well.
You mean the same Yamauchi that basically told third parties to **** themselves, creating a divide between third parties and Nintendo that has lasted for 20+ years?
And you want more third party support?
It used to be that the North American region got more games than Europe (although generally less than Japan), but ever since Reggie's tenure now Europe is getting more games than North America does. I don't know who Reggie's European counterpart is, but whoever it is seems to actually get stuff done instead of doing nothing and then blaming the fans for complaining about it. So no, Reggie is not going his job "fairly well".
I don't think Reggie has what it would take to do what Yamauchi did.
On one hand, Reggie is a "yes man", doing exactly what Iwata says.
I read on Wikipedia [...]
You said Yamauchi told third parties to "go **** themselves", but isn't this essentially what Reggie has done with the loyal core Nintendo fans?
EDIT: There was something I said in the staff email thread for this that I don't think I've said here: I don't remember anyone being insatiable in 2010. Nintendo knocked it out of the park two years ago, delivering a slew of big announcements, and I don't remember people complaining that it wasn't enough. Now, that crazy year came at the expense of last year and this year, with Nintendo's studios having to reload, but I think it shows that we're not totally insatiable.
Really what gamers want is to know that the 3rd party games won't dry up after 2 years on the market. Unfortunately, that is something Nintendo cannot answer as they do not have a crystal ball. So really gamers won't be satisfied until they know the Wii U will continue to get the majority of 3rd party games in 2013 as well as 2014 and 2015 and through until 2018 when the next Wii is released.This seems to be the biggest obstacle for Nintendo, especially with core gamers. The problem I see is that if gamers taker a wait and see approach, the early 3rd party games are more likely to not sell well, resulting in 3rd parties being less likely to release games, and off the vicious cycle goes. That's why I think Nintendo really needed to wow gamers, convince them that there's going to be so many amazing games that they should buy as soon as possible, not give them a reason to wait and see what happens.
shatters expectations.
The problemYeah, yeah... To you, everything is.
Later [Sin and Punishment] sold well enough on the VC that it spawned a sequel [...]
Later [Sin and Punishment] sold well enough on the VC that it spawned a sequel [...]
...that bombed so low on the sales charts that most stores renamed their "Discount Bin" to the "Sin and Punishment Bin" about a month after release...
Later [Sin and Punishment] sold well enough on the VC that it spawned a sequel [...]
...that bombed so low on the sales charts that most stores renamed their "Discount Bin" to the "Sin and Punishment Bin" about a month after release...
Later [Sin and Punishment] sold well enough on the VC that it spawned a sequel [...]
...that bombed so low on the sales charts that most stores renamed their "Discount Bin" to the "Sin and Punishment Bin" about a month after release...
A bin they also share with Other M (another game Reggie had high expectations for, but fell flat on its face).
The bottom line here is Reggie can't pick a winner. The horses he bets on loses, and the ones he writes off as losers (Xenoblade) do surprisingly well.
The bottom line here is Reggie can't pick a winner. The horses he bets on loses, and the ones he writes off as losers (Xenoblade) do surprisingly well.
Xenoblade sales numbers, pls.
and it was released during a period of much better Wii software & hardware sales, I think Xenoblade has done pretty well for itself by comparison.
That's what Atlas is for.
and it was released during a period of much better Wii software & hardware sales, I think Xenoblade has done pretty well for itself by comparison.
By the same token, you could just as easily say that Xenoblade had a bigger install base and less competition. Just saying.
I would argue that the guys in charge of the gaming divisions of Sony and Microsoft would agree with Reggie on this.
I agree. I knew the moment I read it that it'd cause a huge ruckus and people would be calling for Reggie's head, even when he is pretty accurate with his statement.I would argue that the guys in charge of the gaming divisions of Sony and Microsoft would agree with Reggie on this.
The difference is I don't think they'd say it publicly. As proven by this thread, no matter how true it is, saying that is just going to get people upset.
I would argue that the guys in charge of the gaming divisions of Sony and Microsoft would agree with Reggie on this.
The difference is I don't think they'd say it publicly. As proven by this thread, no matter how true it is, saying that is just going to get people upset.
Nintendo's never been much for doing "Damage Control". They've always been a "My way or the highway" company and that's how I like it. :D
On the off chance that Nintendo udoes a complete 180 on their entire corporate history, I'd take my dollars elsewhere. I like Nintendo, but I love me more. I'll pick myself up and move on. Like an adult.What?! You're not just going to spend hours of your day year after year complaining about it on an online message board that Nintendo doesn't even read? You're doing it wrong, UncleBob.
UncleBob is secretly Bill Trinen.
For all we know Reggie could secretly be a member here.
Besides, everyone knows that Nintendo reads these forums.It'd make sense for them to be reading these forums. It's smart business to know what your most loyal customers are thinking about your products and services. For example, the cruise lines track what is being discussed on cruisecritic.com Companies pay to find out what their customers think about their products and services (NPD surveys, how most stores have a feedback survey at the bottom of the receipt) why not at least track what your customers are saying about you when the info's out there for free?
Besides, everyone knows that Nintendo reads these forums.It'd make sense for them to be reading these forums. It's smart business to know what your most loyal customers are thinking about your products and services. For example, the cruise lines track what is being discussed on cruisecritic.com Companies pay to find out what their customers think about their products and services (NPD surveys, how most stores have a feedback survey at the bottom of the receipt) why not at least track what your customers are saying about you when the info's out there for free?
Do you know what's sad? It's been at least ten years since Nintendo SHOULD have released that Pokemon RPG and they still haven't. 2002 would have been the sort of timeframe that would have been perfect. At the time I figured the N64 just wasn't powerful enough to really do a full Pokemon RPG justice so it would have to wait for the Cube. We're TWO SYSTEMS later and still no word. If you ever want an example of Nintendo being clueless and out-of-touch, THIS IS IT! How do you sit on this title when every fan has been asking for it for since Pokmeon Red/Blue came out 14 years ago? Such a title could probably have made a huge difference on the success of the Gamecube.
I would buy a Wii U for this game. I'm on the fence right now but Pikmin 3 and a real Pokemon RPG for a console? Yeah, that would make the decision for me.
When I think of this hypothetical Pokemon RPG it actually looks like an N64 game in my head since that is the system I originally thought of it for.
I know a few people who are impossible to satisfy...
I know who Jack Tretton is. He's pretty much SCEA's Reggie. If people hate Reggie, they should detest this guy. He is usually the guy who runs their press conferences and gives major interviews for the game's division.
Also, does Major Nelson still work for them?
