Gaming Forums => Nintendo Gaming => Topic started by: Oblivion on November 19, 2012, 09:48:09 AM
Title: Issues with the Netflix App
Post by: Oblivion on November 19, 2012, 09:48:09 AM
I try it, and a message pops up saying that it is unable to connect. What gives? According to Miiverse no one else is having an issue with this.
Title: Re: Issues with the Netflix App
Post by: Adrock on November 19, 2012, 10:01:27 AM
Some of the apps have been temperamental. Miiverse didn't work for me for most of yesterday. Launch growing pains, I guess. It'll probably get smoothed out in time.
Title: Re: Issues with the Netflix App
Post by: ShyGuy on November 19, 2012, 10:09:08 AM
I'm not having any issues with Netflix. Have you done the system update?
Netflix also has a mini update.
Title: Re: Issues with the Netflix App
Post by: Razorkid on November 19, 2012, 10:13:08 AM
I would try it again today. It seems like a lot of the apps worked to varying degrees yesterday because of the launch. I doubt it has anything to do with your system and more to do with the backend. I myself had no problems signing into Netflix yesterday, but couldn't get into Miiverse to save my life. Today, so far, everything is working smoothly.
Title: Re: Issues with the Netflix App
Post by: MegaByte on November 19, 2012, 12:02:35 PM
Worked great for me over 4G.
Title: Re: Issues with the Netflix App
Post by: Oblivion on November 19, 2012, 12:48:53 PM
I tried this morning. Didn't work. And yes, I did the 5 hour update. And yes, I did the mini update. I don't know whats wrong. I know I wasn't only one with the issue, according to Google, but still.
Title: Re: Issues with the Netflix App
Post by: Oblivion on November 20, 2012, 12:51:06 AM
Still having issues. :(
Title: Re: Issues with the Netflix App
Post by: Mannypon on November 20, 2012, 01:15:53 AM
That is strange, I didn't have any issues with it last night when I logged in. Only thing I can think about is getting the WiiU offline, then back on, and then trying it again. I'm not sure what could be giving you problems there especially if everything else is working fine.
Title: Re: Issues with the Netflix App
Post by: Oblivion on November 20, 2012, 01:41:42 AM
Tried redownloading the app, still no luck. My 3DS and PS3 are both connecting, so the issue lies with my system?
Title: Re: Issues with the Netflix App
Post by: ShyGuy on November 20, 2012, 01:46:49 AM
How is your other internet connections on the Wii U? I'm thinking something else that streams. That would narrow it down to either the app or the system wide internet.
Title: Re: Issues with the Netflix App
Post by: Mannypon on November 20, 2012, 02:05:08 AM
Damn, I was going to tell you to log into netflix through the browser and watch it through there but that doesn't seem to work. Have you tried contacting Nintendo? Since the 3ds and PS3 work then the router is fine. I would reset your wifi settings on the WiiU, turn it off then back on and set up your wifi again. Then try the Netflix again. Other than that, only other thing I could think of is to wait for another update but I'm sure that won't help you now and thats not what you want to hear.
Title: Re: Issues with the Netflix App
Post by: Oblivion on November 20, 2012, 03:13:42 AM
My other streaming ways are working fine. Youtube works, all Wii U online features work. I get an error message even before the list of movies pops up.
I contacted Netflix support (got a local guy, and we even chatted about the Wii U for a few minutes) but we weren't able to solve it. He's going to create a help ticket for my case and contact me from around 4 to midnight tomorrow.
Also, I found out that you can use press up, up, down, down, left, right, left, right, up, up, up, up, up for a debug mode type thing with your account and system info plus another way to deactivate Netflix on your system. Pretty neat.
Title: Re: Issues with the Netflix App
Post by: NWR_insanolord on November 20, 2012, 03:24:45 AM
That code is apparently a standard Netflix thing, because I once had to change Netflix accounts on the app built into my aunt and uncle's TV and I had to input that exact code to do it.
Title: Re: Issues with the Netflix App
Post by: Oblivion on November 20, 2012, 03:28:26 AM
Holy ****, customer service that actually helped! He told me, right before I got off the line, that I should also power cycle my router just in case (considering my other stuff worked this shouldn't have been a problem) so I just did so and it fucking worked! I can finally watch my shows now.
Thanks for everyone who tried helping me. :)
Title: Re: Issues with the Netflix App
Post by: Mannypon on November 20, 2012, 03:57:20 AM
Damn, I was going to tell you to try that but didn't think it'll matter given all your other streaming aps and devices work. Glad you got that squared away though. Its funny how issues are usually always resolved with a simple pull of a plug in a way lol.
Title: Re: Issues with the Netflix App
Post by: ShyGuy on November 20, 2012, 05:07:06 PM
Yay!
Title: Re: Issues with the Netflix App
Post by: Oblivion on December 24, 2012, 10:14:37 PM
Its doing it again, and power cycling isn't working.
Title: Re: Issues with the Netflix App
Post by: lolmonade on December 24, 2012, 10:33:54 PM
Everyone streaming the greatest Christmas movie ever1 brought it down?
1 Die Hard
But you're wrong (http://static.tvtropes.org/pmwiki/pub/images/jingle_all_the_way.jpg).
Title: Re: Issues with the Netflix App
Post by: ShyGuy on December 26, 2012, 11:29:15 AM
Those aren't It's a Wonderful Life or A Christmas Story.
Title: Re: Issues with the Netflix App
Post by: NWR_insanolord on December 26, 2012, 05:52:58 PM
It's A Wonderful Life and A Christmas Story suck.
Title: Re: Issues with the Netflix App
Post by: ShyGuy on December 26, 2012, 06:07:09 PM
NO YOUR TASTES SUCK WORSE THAN UNCLEBOB, YOU FILTHY GRINCH
Title: Re: Issues with the Netflix App
Post by: bustin98 on December 26, 2012, 09:02:21 PM
A Christmas Story, so great that this forum should have a leg lamp emoticon.
Title: Re: Issues with the Netflix App
Post by: BranDonk Kong on December 26, 2012, 11:41:12 PM
Agreed. Original Die Hard if f'ing great though.
Title: Re: Issues with the Netflix App
Post by: BlackNMild2k1 on February 01, 2014, 01:26:18 AM
I'm performing a little necromancy to see if anyone else is having issues with the Netflix app on Wii U
My Netflix just recently updated about a week or so ago, and ever since then, about 15 minutes into whatever is being watched, it will jump to a black screen saying that Netflix is having issues playing that specific title, and to try a different program, or try back later. But it's just about every program played on the Wii U and those same programs play flawlessly on the computer, TV and other Netflix connected devices in the house, so the Wii U is singled out.
When trying to replay the title, it will load up to 25% and then get stuck. everytime, unless I restart the Wii U and then play the title again.
Anyone else experiencing anything similar?
Title: Re: Issues with the Netflix App
Post by: ShyGuy on February 01, 2014, 03:16:02 AM
I haven't experienced that, but I have had a big issue with buffering over the past couple of weeks. Unless I pause it for awhile and let it buffer, it stops and refills every five minutes or so. Youtube streams fine.
Title: Re: Issues with the Netflix App
Post by: BlackNMild2k1 on February 01, 2014, 09:40:05 PM
It's funny that after dealing with that for most of the last 2 weeks, that the morning after I finally decide to post my issues, Netflix starts working flawlessly again. At least for today it has.
