Gaming Forums => Nintendo Gaming => Topic started by: MisterE13 on March 06, 2012, 01:00:37 AM
Title: Wii not reading discs
Post by: MisterE13 on March 06, 2012, 01:00:37 AM
Name says it all :P
My Wii stopped reading discs (though as far as I can tell everything else works fine). I tried cleaning the lens using some tips I found on Youtube figuring that I was going to have to buy a new one anyway even if I didn't screw up and scratch it or w/e. No (positive at least) effect from that though. Not really sure if I messed it up more than it already was. Any ideas/tips other than getting a new one and getting out SD cards to transfer everything over?
Title: Re: Wii not reading discs
Post by: BeautifulShy on March 06, 2012, 01:19:07 AM
Okay which disks aren't working. Gamecube or Wii Disks in either case I am going to refer you to this thread.
You could send it up to Nintendo for repairs Also they when they repair it add a one year warrenty to your Wii. I got my repaired in 3 days. By that I mean I had it back after I shipped it up to Nintendo.
Title: Re: Wii not reading discs
Post by: MisterE13 on March 06, 2012, 01:32:22 AM
Neither Wii nor GCN works. Any original warranty I ever had on it is surelly long gone... Is that a problem? Did they screw with the system memory?
Title: Re: Wii not reading discs
Post by: BeautifulShy on March 06, 2012, 01:50:09 AM
Yeah the issue is with the disk drive then. As far as the warranty goes I suggest you call up Nintendo tomorrow and explain your problem and if you are a big Nintendo fan like I am you might be able to talk down the price of the repair. I think my warranty had just expired a few days before I sent it up to them and I talked about my NP subscription and how I had it for a very long time. I didn't have to pay anything for the repair I believe. No they didn't mess with the system memory since it is a disk drive problem. Just read the thread I linked to. If you have any further questions that haven't been answered there post them here.
Title: Re: Wii not reading discs
Post by: MisterE13 on March 06, 2012, 01:55:41 AM
Thanks a lot, I'll look into that :D.
NP subscription's been lapsed for a while and I've had the Wii at least long enough that Galaxy 1 was recent so I don't imagine I'm just barely past the warranty
Title: Re: Wii not reading discs
Post by: MisterE13 on March 06, 2012, 10:07:10 PM
Which number did you call, I'd love to get "my" Wii fixed instead of getting a new one... but at 85$+s&h is more than 2/3 times what I can get one for. Hopefully I could sweet-talk them into nixing some fees.
Title: Re: Wii not reading discs
Post by: BeautifulShy on March 07, 2012, 01:15:43 AM
There wasn't any "special" number I called but it was just the typical number that they have on their contact page on their website. 1-800-255-3700
Title: Re: Wii not reading discs
Post by: BranDonk Kong on March 08, 2012, 11:55:39 PM
I will fix your Wii, it is what I do for a living (all game consoles, cell phones, etc). Send me a PM if interested - $65, and that includes return shipping.
Title: Re: Wii not reading discs
Post by: MisterE13 on March 14, 2012, 07:18:52 PM
Sorry Brandogg, after talking with the representative, enough money was knocked off that it was less than $10 more expensive than you and I could ship it somewhere here in Ontario.
That being said, I can say that I have emerged unscathed from Nintendo's support hotlines. I found the whole thing to be very well organized; the automated menus weren't terribly long or obtuse. After navigating said menus, I made it clear that I would need to speak to somebody and was only put on hold for a few seconds (I assume that discrepency can be explained by human reaction time on the other end.)
The representative was very nice and, as I said, was able to nix the price a bit for me which was great.
Overall, a positive experience for which I give Nintendo kudos.
P.S. During my brief time on hold, I learned that they play Zelda's Lullaby while you wait :D
Title: Re: Wii not reading discs
Post by: BranDonk Kong on March 17, 2012, 01:08:19 PM
Nintendo has fantastic customer service. Can't blame you for using them, usually get a very fast turnaround too. I had a DSi with basically a dead motherboard, sent it off, they fixed it (in NY) for free, and had it back within 4 days.
Title: Re: Wii not reading discs
Post by: MisterE13 on March 19, 2012, 10:36:18 PM
Wii came back today :D
I'll finally be able to play Skyward Sword
Title: Re: Wii not reading discs
Post by: BeautifulShy on March 19, 2012, 11:45:12 PM
