Community Forums => General Chat => Topic started by: GoldenPhoenix on July 09, 2009, 04:48:17 AM
Title: Stupid Customers Vent Thread
Post by: GoldenPhoenix on July 09, 2009, 04:48:17 AM
I have to hear some of your guy's stories about obnoxious or really dumb customers!
Just today I dealt with a customer that ordered an item online from us, we shipped his item with FREE shipping the very same day he bought it via UPS Ground like is clearly stated. He is pissed now because we didn't express ship it to him even though he didn't pay for that option. That would be like ordering something from Amazon with their free super saver shipping and getting pissed they didn't ship it two day to you.
Title: Re: Stupid Customers Vent Thread
Post by: ShyGuy on July 09, 2009, 04:54:36 AM
We had a customer once who complained that his new computer couldn't read CDs. he tried several discs and they refused to play. After working with him on the phone, he brought his system back. Turns out he was putting every disc in upside down.
Title: Re: Stupid Customers Vent Thread
Post by: GoldenPhoenix on July 09, 2009, 05:03:09 AM
We had a customer once who complained that his new computer couldn't read CDs. he tried several discs and they refused to play. After working with him on the phone, he brought his system back. Turns out he was putting every disc in upside down.
Wow, just wow.
Title: Re: Stupid Customers Vent Thread
Post by: UncleBob on July 09, 2009, 09:17:07 AM
I had a customer ask what the difference between a corded and cordless phone was. No, he didn't point at two different phones, he actually asked "What's the difference between a corded and cordless phone?" - and as far as I could tell, he was 100% serious.
Title: Re: Stupid Customers Vent Thread
Post by: EasyCure on July 09, 2009, 10:33:04 AM
It's about time we get a thread like this. You know how many times a day i need to vent about stupid customers? I've let off some frustrations before, if the topic came up in a particular thread, but it's nice to have one specific place to come to from now on ;D
Oh wow... I actually don't have an example to give of a stupid customer. I can't think of anything too specific right now.. and thats amazing to me. I could go on and on about a few little annoyances, like some rude customers i've had this week but i don't wanna go overboard with the venting here lol.
Crap now i'm mad i have nothing to bring to the thread at the moment!
Title: Re: Stupid Customers Vent Thread
Post by: bustin98 on July 09, 2009, 12:14:36 PM
My customers think their website should be number one on any search they try, the day it launches.
I have a customer who I am going to swap information from one computer to another. The old computer is a Windows 95 machine (and it still works!)... Yeah, no silly story regarding it yet, but there is bound to be one...
Title: Re: Stupid Customers Vent Thread
Post by: EasyCure on July 09, 2009, 01:18:23 PM
My customers think their website should be number one on any search they try, the day it launches.
I have a customer who I am going to swap information from one computer to another. The old computer is a Windows 95 machine (and it still works!)... Yeah, no silly story regarding it yet, but there is bound to be one...
Lol i still have a windows 95 computer that up until a few years ago worked decent enough until something happened when upgrading it to windows 98 (lmao) and now won't boot up properly in either mode.. haha
I just took my lunch break and everything seems really dead around here. Looks like i might not have a stupid customer story today. Yay!
Title: Re: Stupid Customers Vent Thread
Post by: BlackNMild2k1 on July 09, 2009, 01:40:05 PM
I have stupid customer stories too, but they are all loan related and are very frustrating because these situation usually end in someone not listening to me and then either spending tens upon tens of thousands of dollars not doing anything about it or just flat out losing their home.
Its sad really. If only people weren't so stubborn and ignorant.
Title: Re: Stupid Customers Vent Thread
Post by: BeautifulShy on July 09, 2009, 01:44:07 PM
I don't have any stories to tell but I found this site. Http://www.notalwaysright.com
Title: Re: Stupid Customers Vent Thread
Post by: Peachylala on July 10, 2009, 12:26:50 AM
Something Awful's Comedy Goldmine has a few of those.
Title: Re: Stupid Customers Vent Thread
Post by: EasyCure on July 10, 2009, 09:25:43 AM
So i'm sitting here yesterday, catching up on paperwork, when a customer comes up and needs to schedule a service appointment for his car. I grab someone from the appropriate dept. and they start asking this customer the usual stuff to get all the info they need in order to schedule him.
He goes "Do you know the mileage on your vehicle? " the customer replies "eh.. BMW!"
"Yes... whats your mileage...?"
"it's an X5"
"Yes, i have that information sir, i need your milage"
"I said BMW"
wtf?
Title: Re: Stupid Customers Vent Thread
Post by: Dasmos on July 10, 2009, 11:19:41 AM
I had a customer almost resort to violence when I said I couldn't serve her a bucket of chicken from the Pizza hut where I work.
"I'm sorry, we don't sell buckets of chicken. Hopefully the KFC across the road will be able to help out." "I have bought buckets of chicken from here before, I always buy buckets of chicken from here!" "We have never ever sold buckets of chicken at out store, I'm sorry." "Let me speak to the manager!" "I am the manager." "For ****'s sake! This is fucking unbelievable!"
She then knocked over our napkin dispenser and almost ripper her child's arm off when she yanked him from the store. I don't think she was drunk or mentally wrong (not sure of the PC way to say that) in any shape or form, just incredibly stupid.
Title: Re: Stupid Customers Vent Thread
Post by: DAaaMan64 on July 10, 2009, 12:44:36 PM
I've bought buckets of chicken from pizza hut before.
Title: Re: Stupid Customers Vent Thread
Post by: GoldenPhoenix on July 10, 2009, 01:03:08 PM
I had a customer almost resort to violence when I said I couldn't serve her a bucket of chicken from the Pizza hut where I work.
"I'm sorry, we don't sell buckets of chicken. Hopefully the KFC across the road will be able to help out." "I have bought buckets of chicken from here before, I always buy buckets of chicken from here!" "We have never ever sold buckets of chicken at out store, I'm sorry." "Let me speak to the manager!" "I am the manager." "For ****'s sake! This is fucking unbelievable!"
She then knocked over our napkin dispenser and almost ripper her child's arm off when she yanked him from the store. I don't think she was drunk or mentally wrong (not sure of the PC way to say that) in any shape or form, just incredibly stupid.
Could she have been talking about buffalo wings? Or perhaps a KFC/Pizza Hut combo restaurant since both franchises, I believe, are owned by Pepsi (I've seen Taco Bell/KFC before).
Title: Re: Stupid Customers Vent Thread
Post by: bustin98 on July 10, 2009, 01:05:35 PM
So, the computer I transfered last night. The user uses Works for word processing, and uses some auto insert program that stores macros of text formatting. When the computer was ordered, she was insistant on having that program. Most people have never heard of it or said it was no longer supported. I never heard of it, but the shop she ordered from found a copy for her. That's the good news.
The bad news is she never thought to mention it is used in conjunction with Works, so she didn't have anything to go along with that program. She just assumed that all computers come with Works, seeing how her Windows 95 Packard Bell did.
We found the original Works disc and it installed fine and she is a happy camper. But man, what a trip to get there.
Title: Re: Stupid Customers Vent Thread
Post by: EasyCure on July 10, 2009, 02:34:29 PM
Dasmos' story reminds me of one time a guy threatened to sue me because he tried to skip out on a $4000.00+ bill. He refused to pay, and when i informed him I couldn't give him his car keys until the services performed were paid for, he threated to sue me, then my supervisor for "false imprisonment".
Title: Re: Stupid Customers Vent Thread
Post by: Dasmos on July 11, 2009, 05:04:04 AM
I had a customer almost resort to violence when I said I couldn't serve her a bucket of chicken from the Pizza hut where I work.
"I'm sorry, we don't sell buckets of chicken. Hopefully the KFC across the road will be able to help out." "I have bought buckets of chicken from here before, I always buy buckets of chicken from here!" "We have never ever sold buckets of chicken at out store, I'm sorry." "Let me speak to the manager!" "I am the manager." "For ****'s sake! This is fucking unbelievable!"
She then knocked over our napkin dispenser and almost ripper her child's arm off when she yanked him from the store. I don't think she was drunk or mentally wrong (not sure of the PC way to say that) in any shape or form, just incredibly stupid.
Could she have been talking about buffalo wings? Or perhaps a KFC/Pizza Hut combo restaurant since both franchises, I believe, are owned by Pepsi (I've seen Taco Bell/KFC before).
She had requested "original recipe chicken". And I mentioned to her that there was a KFC across the street, but she insisted that he oftens purchased buckets from our store.
Title: Re: Stupid Customers Vent Thread
Post by: Djunknown on July 11, 2009, 07:20:14 PM
*waits for inevitable Gamestop/EBgames stories*
Title: Re: Stupid Customers Vent Thread
Post by: Mop it up on July 11, 2009, 07:40:35 PM
There's already more than one thread for that.
Title: Re: Stupid Customers Vent Thread
Post by: that Baby guy on July 11, 2009, 07:57:17 PM
Err, this was at my last job, and he's not exactly stupid, but...
An old man walked into the store, looked around, and then walked over to ask me for help. This old man is a little old man, probably about 5'5", shriveled up, you could say. Wrinkly in every sense of the word, he wore what would be described as dusty clothing, a plaid shirt and jeans/pants.
I asked the man if I could help him find anything, and immediately, he confirms that he has no teeth. "Min'ral oel," he says quickly, slurred, and under his breath. "I'm sorry, what?" I couldn't make out what he had said, naturally. "Min'ral oel," this time he speaks a little louder, enough for me to guess at what he's looking for.
I lead him to the mineral oil (yeah, that's what he was asking for), and he grabs a few bottles. For the record, mineral oil would be something you'd ingest to clean your body's pipes, at least, that's what we have it stocked for.
We walk back to the counter, and I ask the withered old man if there's anything else I could help him find. Again, he mumbles under his breath, "Got anicondims?" I ask for him to repeat himself, and he says, a little louder, "Condims?" Condoms, the old crazy man wanted condoms! Of course, that's what the mineral oil was for! "Which kind would you like?" "Slipp'ry ones," he replies. The two or three bottles of mineral oil wouldn't be enough, it seems. He picks out what he wants from our selection of lubricated condoms, I ring him up at the register, and once he leaves, my co-workers and I had a bit of a laugh about this old man.
I'm still puzzled about the woman that would sleep with the fellow, if he wasn't married and needed condoms, it really made you question some things. This was a pharmacy in a one-stoplight class town. A tiny place. He wasn't going to find any sort of illegal sex network, or anyone out on the streets. I certainly am still puzzled.
