The basic idea is that a jerk picks up a phone, calls tech support, and gains access to your account by tricking the phone representative into handing out password information. It’s quick, simple, and horribly easy to do. Naturally, being a consistently popular game on Xbox Live has its repercussions, and a Bungie employee has had to deal with this problem directly.
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: KDR_11k on August 29, 2008, 05:40:02 AM
Definitely PEBCAK.
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: Bill Aurion on August 29, 2008, 05:49:03 AM
Stuff like this is just another problem on the long list that digital distribution has to face...
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: Flames_of_chaos on August 29, 2008, 08:48:02 AM
It's also a problem when customer service that MS hires is so stupid.
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: Deguello on August 29, 2008, 12:32:02 PM
It's also a vindication of the "inferior" online scheme that Nintendo uses. Friend codes and it being free tamps down on identity theft as such.
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: Morari on August 30, 2008, 10:14:59 AM
Social engineering isn't really hacking, y'know. It's just taking advantage of stupid people. Politicians and priests do it almost every day.
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: vudu on August 30, 2008, 10:26:59 AM
Social engineering isn't really hacking, y'know. It's just taking advantage of stupid people. Politicians and priests do it almost every day.
Yeah I know that but if the stupid people are Microsoft customer support to gain access of a account and then modifying everything in that account after you get access is hacking to me.
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: SixthAngel on August 30, 2008, 11:43:24 AM
Social engineering isn't really hacking, y'know. It's just taking advantage of stupid people. Politicians and priests do it almost every day.
Brains are computers (in chinese computer it literally electric brain) thus these are uber hackers. It is only a matter of time before these xbox live reps start getting a blue screen of death and become filled with viruses from these geniuses. Norton better come out with a firewall for me stat.
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: KDR_11k on August 31, 2008, 01:21:09 PM
Social engineering is hacking and the most powerful form even. Yet people wonder why admins hate users so much...
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: Morari on August 31, 2008, 02:39:58 PM
Nope, wrong. Not hacking. It is, at best, a con. Asking someone for their password and having them give it to you is not hacking. Social engineering may be used to great effect alongside hacking, or even as a replacement to hacking, but it is in no way hacking. Would finding someone's password wrote down and hidden under the keyboard be considered hacking? Nope, and neither is this.
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: Stogi on August 31, 2008, 04:33:54 PM
Agreed. This is manipulation.
Title: Re: Xbox live gold accounts hacked by social engineering
Post by: GoldenPhoenix on August 31, 2008, 04:50:42 PM
