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Community Forums => General Chat => Topic started by: UncleBob on September 19, 2005, 08:53:08 AM

Title: Arr! Nintendo's Customer Service be the best there is!
Post by: UncleBob on September 19, 2005, 08:53:08 AM
Shiver me timbers!  My DSs touch screen became worth a bucket of chum a few moon's turns ago.  While it still be protected under the Nintendo Warranty Pact, I sent the DS off to home port for repairs.  Today, the Pirate with the Brown Ship delevered a new DS - with, to m' surprise, a new 1-year warranty pact!  Loyality to Nintendo's Customer Service I say!  Unlike other scurvy dogs who stab you in the back after 90 days, Nintendo stands by their oath!
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: couchmonkey on September 19, 2005, 09:40:04 AM
Arrr!  'Tis a worthy tale of a worthy trading company.
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: KnowsNothing on September 19, 2005, 09:57:54 AM
Squak!  This happened to me as well, matey!  They DID screw up my first repair, but when I sent it back again they just sent me a brand new DS in return.

PIK-A-CHU  
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: ThePerm on September 19, 2005, 10:08:20 AM
ay, me thinks the party of Nintendo haveth most glorious service, i'm talkin bout the fine ladies the fish seller doth bring to me. Me and me mates used that fish and made it have a very lively aroma.
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: Nile Boogie on September 19, 2005, 11:57:48 AM
YARR!!
Title: RE:Arr! Nintendo's Customer Service be the best there is!
Post by: kirby_killer_dedede on October 31, 2005, 01:09:12 PM
My little cousin being the loser he is sent his to Nintendo just because he got a scratch on it.

You can imagine my surprise when he got a brand new DS packed with Mario 64DS.
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: UncleBob on October 31, 2005, 01:39:51 PM
What?  My new DS already has a scratch on the casing... Shame I already have SM64DS...
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: Plugabugz on November 01, 2005, 01:52:33 PM
If I did that, Nintendo Europe would send back a slightly steamed turnip.
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: IceCold on February 15, 2007, 04:41:40 PM
Heh, I forgot about pirate day..

Anyway, I'm sure many of you have read this, but here is another testimonial..
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: UncleBob on February 16, 2007, 03:18:07 AM
Ya know, reading that story doesn't surprise me one single bit.

Damn, I love Nintendo.
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: UncleBob on February 20, 2007, 03:48:11 PM
I really love Nintendo.

Since I got my new TV, I've wanted to get a pair of GameCube component cables.  But, of course, I don't want to pay the $70+ they go for on eBay.  So, the day after I got my TV, I called Nintendo to order Wii cables and ask about GCN cables.  No dice.  So I call back every couple of days with hopes of them magically finding a set under the couch or something.  No dice.

So, Friday, I sent them an e-mail.  It was a sad, pathetic plea for them to scrounge around their offices and find a pair of cables that wern't really being used and that needed a good home and that I was willing to pay the new price, even for a used pair.

Today, I get a phone call that they'd found me a pair.

Seriously, this kicks ass.
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: UncleBob on February 22, 2007, 07:58:51 AM
Damn, damn damn...

I got the phone call from the Nintendo rep on the 20th.  Exactly 45 hours and 59 mins later, I had a set of GameCube Component Cables at my door.

This is kick ass customer service.  Arrrr!
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: IceCold on February 22, 2007, 09:46:28 AM
How much did they cost?
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: UncleBob on February 22, 2007, 11:40:20 AM
$30+tax/shipping
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: Invincible Donkey Kong on February 22, 2007, 03:37:02 PM
I'll be sure to give my henchmen your thanks; by not punting them into a wall tonight.
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: UncleBob on February 22, 2007, 04:03:52 PM
His name was Bruce-something-or-other.  Give him my thanks while not hurtning him too badly.

You know, if I worked for Nintendo, I'd feel like I had did something bad if Reggie *wasn't* kicking my ass every day.
Title: RE: Arr! Nintendo's Customer Service be the best there is!
Post by: Invincible Donkey Kong on February 22, 2007, 04:15:50 PM
In my world, there are varied levels of ass-kickings.  You don't want to be punted.  That's what I do to the heretics.