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Gaming Forums => Nintendo Gaming => Topic started by: igotads on January 16, 2005, 08:08:34 AM

Title: is your ds screen scratched?
Post by: igotads on January 16, 2005, 08:08:34 AM: umm i got my ds the day before xmas and i noticed that even the stylus and thumbstrap scratch my screen , I dont even press on it hard . is anyone's DS screen scratched?
Title: RE: is your ds screen scratched?
Post by: Bill Aurion on January 16, 2005, 09:03:50 AM: Nope, not a problem on my end, nor anyone else I know...Just tell Ninty about your problem and they'll likely replace it for you...
Title: RE: is your ds screen scratched?
Post by: DemonFox on January 16, 2005, 10:04:11 AM: I heard it from somebody else and because of that I bought screen protectors so I don't have that problem.
Title: RE: is your ds screen scratched?
Post by: KnowsNothing on January 16, 2005, 10:38:18 AM: You know what? Both my DS's have scratches. What the hell.

One is small and only visible under certain situations, but the other I can actually feel with me styus. I doubt I'll be able to do anything about it, but Ninty is well-known for being nice and stuff, so let's see how it goes. I only the stylus and thumbstrap too, with the occasional Q-tip.

Yeah, so here's Nintendo's warrenty. Look for loopholes. Our problem seems to fall under the negilgence category even though we used only liscensed Nintendo products (and in my case, what Miyamoto himself suggested =p). I emailed Nintendo, but I have very little hope.
Title: RE:is your ds screen scratched?
Post by: igotads on January 16, 2005, 10:52:39 AM: i got my DS at ebgames and the only way to get it was with a stupid 1 year waranty and a game as a bundle and yea do you think if i take my ds back to the store they'll exchange the ds for me? they didnt give me anything that tells me what the warranty covers. .. oh and if they say theyl exchange it do i have to turn in the gmae with the box and everything? or can i jsut take the ds and with strap n stylus cuz i dont wana loose my metroid hunters demo in case they dont have the ds that came with the demo anymore lol
Title: RE: is your ds screen scratched?
Post by: MysticGohan24 on January 16, 2005, 11:01:07 AM: Heh, you where lied to I got mine at EB, at the dude tried to get me their 1yr warranty, I go like, Nah! I'll be fine with Nintendo's, I'm very careful with my stuff. and I brought it, and that's all I could afford lol.
Title: RE: is your ds screen scratched?
Post by: Zach on January 16, 2005, 11:53:43 AM: try using a soft cloth to wipe your screen off, what happened with mine is that I got finger prints on the screen, when I used the stylus, it made lines in the oil form those fingerprints and looked like scratches.
Title: RE: is your ds screen scratched?
Post by: Artimus on January 16, 2005, 01:29:53 PM: My touch screen does but it's ok because I can't see it while playing.
Title: RE:is your ds screen scratched?
Post by: Dirk Temporo on January 16, 2005, 03:01:50 PM: If you think your DS screen is scratched, it's not as scratched as this:

EDIT: Oh geez. Whoops.

I hate kids. That's a demo unit in a game store.
Title: RE:is your ds screen scratched?
Post by: Mr. Segali on January 16, 2005, 04:34:38 PM: Haha, the DS demo unit at the Walmart by my house looks exactly like that. It's a shame...
Title: RE: is your ds screen scratched?
Post by: nickmitch on January 16, 2005, 06:16:53 PM: Wow. Those bastards.
Title: RE: is your ds screen scratched?
Post by: Mario on January 16, 2005, 11:45:44 PM: HOLY CRAP something should be done about morons who do stupid crap like that. Looks like they thought the top screen was also a touch screen but it just wasn't working so they tried pushing harder until they got so pissed off and tried to destroy the whole screens. People deserve jail for that.
Title: RE: is your ds screen scratched?
Post by: KnowsNothing on January 17, 2005, 05:47:02 AM: Haha, all the DS units round here look like that. Except gamestop, who's store is the size of a shoe. At least they can keep an eye on things.
Title: RE: is your ds screen scratched?
Post by: thepoga on January 17, 2005, 05:50:47 AM: so anybody find out if Nintendo's warranty covers scratches?
Title: RE: is your ds screen scratched?
Post by: couchmonkey on January 17, 2005, 06:04:21 AM: Nintendo should include screen protectors with the system itself, looking at that picture.
Title: RE: is your ds screen scratched?
Post by: Bloodworth on January 17, 2005, 07:14:03 AM: That picture was obviously keyed by Nintendo haters of course.

I say get screen protectors though. My first DS got scratched, but in an odd stroke of luck I also had a dead pixel so it needed to be replaced anyways. I think the trouble is with dust getting on the screen or stylus because I could actually feel the difference when it started scratching, but then it was too late. In a way it didn't matter though because I could only see them when tilting the system in the light or looking at it when it was turned off. They became almost invisible with the backlight on. To keep from scratching the screen, you have to pretty much always make sure it's clear from dust or get a screen protector. As someone else said, oil from your fingers can look deceptively like scratches too.
Title: RE: is your ds screen scratched?
Post by: KDR_11k on January 17, 2005, 07:19:51 AM: Mine's pretty unscratched (two barely visible scratches, I think), not even my 256 pt score in "shake trees" in Wario Ware left any traces. I used the DS pen, a PDA pen and a Wacom one, in ascending order of hardness. Of course my DS hasn't seen much use, I only played through Wario Ware and not much after that. My PDA's screen is in a worse condition.
Title: RE: is your ds screen scratched?
Post by: KnowsNothing on January 18, 2005, 12:10:10 PM: Nintedo replied to my email. Here's what was said.

Quote
Message(#6851-000404-6271\4046271)

Hello and thank you for contacting Nintendo,

We're sorry to hear about the issue you've encountered Nintendo DS. We value you as a customer and want to do all that we can to assist you.

While our web site is equipped to address many of the issues our fans might encounter with our products, we would prefer to speak with you directly as yours is a unique situation. At your earliest convenience, please contact our Consumer Service Department by calling 1-800-255-3700. Our representatives are available between 6:00 a.m. and 7:00 p.m. Pacific Time, seven days a week.

Sincerely,

Nintendo of America Inc.
Mitch Crim

Nintendo's home page: http://www.nintendo.com/
Power Line (Automated Product Info): (425) 885-7529

I am deathly afraid of telephones =s
Title: RE:is your ds screen scratched?
Post by: igotads on January 18, 2005, 12:15:06 PM: does it cost to call that number? or is it free, hell i might just give them a call too
Title: RE: is your ds screen scratched?
Post by: KnowsNothing on January 18, 2005, 12:48:35 PM: It's a 1-800 number, so it should be free. Give 'em a call, see how it turns out, and post the results here
Title: RE: is your ds screen scratched?
Post by: thepoga on January 30, 2005, 07:39:53 PM: so what happened to your DS?
Title: RE: is your ds screen scratched?
Post by: z-layrex on February 04, 2005, 11:16:29 AM: DS isn't out here in Europe for a month, but I was worried about this. Bought these to protect it: Screen Protectors
Title: RE: is your ds screen scratched?
Post by: foolish03 on February 19, 2005, 07:13:00 PM: Yes. I was playing mario DS when i noticed the thumbstrap was rubbing up against the screen a little rough. I looked at the bottom part of the thumb strap and saw that the black paint or coating(whatever it is) was peeling. So now theres this long continuous scratch on the touch screen.