Post by: Pale on December 12, 2004, 11:37:31 AM
So my sister and her boyfriend walked into ebgames in syracuse, NY and picked up a ds and a game and brought it up to the counter....
The salesman then said, "That will be 280 dollars with our 2 year service plan, extra game, and solid case."
They then said, "No thank you, we will take just the system and this game"
The salesman then responded with "I'm sorry, we can't see it to you then."
after some arguing they were asked to leave the store...
What is wrong with the f*cking public....why do you all purchase these rip off service plans? Just take care of your crap...I worked at circuit city and hated selling them... THEY ONLY HURT THE CONSUMER!!
I'm never purchasing anything from ebgames again...EVER.
Post by: Pale on December 12, 2004, 12:02:21 PM
Post by: Bloodworth on December 12, 2004, 12:16:21 PM
Post by: Hooboo on December 12, 2004, 03:11:17 PM
Post by: kirby_killer_dedede on December 12, 2004, 03:29:34 PM
I use the Internet - that's where you find deals without rip-off service plans...
Post by: joshnickerson on December 12, 2004, 03:32:57 PM
Oh, and Best Buy is famous for ramming you with service plans. I ended up paying 100 bucks extra for a monitor because of all the plans they added on. I really didn't realize it until I'd left the building.
Post by: Flames_of_chaos on December 12, 2004, 05:49:38 PM
Post by: UncleBob on December 13, 2004, 01:41:56 AM
Anywhoo, yeah, the crew at the local GameCrazy are great! Highly reccomended!
Post by: Caillan on December 13, 2004, 02:21:28 AM
Normally, perhaps, the rise of another compeditor might have some positive effect in promoting competition by threatining to break the existing monopoly, but one must remember that matters are never quite normal when dealing Monaco Corps. You might at first suspect (expect, even) that even the most standard of proceedures might be initiated to combat the competition - marking down old games, introducing player's choice, not selling GBA titles for over twice the US retail price - but nay, Monaco look down upon said tactics as their market shrinks ever more. As they typically only send about half the requested units to retail stores anyway, there'll most likely be a brief period in which the stores that haven't been run out of business by EB will recieve a larger proportion of their requests, but I'm sure Monaco will catch up sooner or later. At best, they'll drop the distribution contract, and no games at all will enter the country for a brief period until Atari picks it up, at worst they'll keep the contract but cull the distribution area to Auckland.
NOTE: I actually don't know how much of this is NAL and how of this is Monaco, but I was suffiently pissed off to to ignore this at the time of writing.
Post by: KDR_11k on December 13, 2004, 05:48:22 AM
Post by: Ian Sane on December 13, 2004, 07:35:08 AM
Wow, someone else on this board shops there? Cool. It's easily the best place in my area to buy games but it doesn't really help anyone to recommend it if they don't live in the lower mainland of BC.
So PaleZer0 would EB actually NOT sell them the DS unless they purchased the service plan? It pisses me off enough that they push it on you but it is unacceptable to force customers to purchase it. Is that even legal?
I don't know who buys these things anyway. Every time I'm in EB (though I really have to question why I'm in there in the first place) and I see someone buy a system they always turn down the service plan. Why do you need a service plan for something as cheap as a videogame system?
"I'm never purchasing anything from ebgames again...EVER."
I've said that a lot but somehow there's always that one game that none of the other stores get and EB gets like one copy in (Midway Arcade Treasures I'm looking at YOU) and I have to go there. I make sure to look really irritated when I go in there.
Fun fact: the above mentioned Willow Video not only has a more knowledgable staff than EB but they're better looking too. The mainstream sh!t store has a bunch of fat losers working there while the hardcore gamer store doesn't! Explain that.
Post by: PaLaDiN on December 13, 2004, 08:13:57 AM
The people who buy Halo 2 and GTASA probably fell for McDonald's hype as well.
I've got 2 EB's near me... one is 5 minutes walking, the other is 5 minutes by bus. If the walking one gives me any sh!t I just go to the other one. Most of the people there know me by now though, so they don't try to give me any.
Post by: vudu on December 13, 2004, 11:20:26 AM
QuoteI had a similar situation when I purchase a "new" copy of Sands of Time for GC from gamestop.com and they sent me a used copy that had been re-shrinkwrapped. I was going to bitch and moan, but since it was only $19.99 w/ free shipping, I decided to let it slide. However, in the future, if I can get the same price somewhere else, I'm going to avoid gamestop.com.
My only bad experience with EBGames so far was when I bought LoZ for the GBA, the idiot at the counter hands me the game, clearly rewrapped "See? It's even in the original packaging!". They even forgot to wipe their saves.
Post by: Pale on December 13, 2004, 11:42:35 AM
Post by: G3cyco on January 04, 2005, 07:33:13 PM
I'm figuring they had to keep their IPT (items per transfer) high
Post by: raptorspike on January 05, 2005, 02:17:20 AM
I have decided never to buy at Gamestop, because I had to spend 30 minutes arguing with them to return a item that was broken when I opened it.
G3cyco, I don't think that the deal Gamecrazy has is that bad. If the adults shop are going to shop there a lot for their kids, the MVP card will save them money.
Post by: Pale on January 05, 2005, 03:09:55 AM
Post by: ib2kool4u912 on January 05, 2005, 02:04:16 PM
Post by: kirby_killer_dedede on January 05, 2005, 02:19:59 PM
Post by: NWR_Lindy on January 05, 2005, 02:24:58 PM
I do all of my shopping on the Internet if I can (Amazon.com I love you). I hate salespeople, and I certainly don't need any help for video game stuff. The last time I bought something at EBGames it was my DS, and I never got any kind of hassle. But then, I'm usually about 10 years older than the clerks.
Post by: G3cyco on January 11, 2005, 09:47:21 PM
Post by: S-U-P-E-R on January 11, 2005, 10:23:17 PM
Quote
The people who buy Halo 2 and GTASA probably fell for McDonald's hype as well.
making generalizations about people who buy popular games is genius
Post by: Babyboy8100 on March 13, 2005, 11:36:02 PM
say no to GAMESTOP cause thats where my game buying stops.....
sorry for the long reply guys im bored its late and i felt like i needed to get this of my chest LOL....
Post by: oohhboy on March 14, 2005, 05:16:49 AM
The EB guys in New Zealand are ok, but I wouldn't buy from them in the first place. Thier stuff in general is more expensive and any deal from them are rip-offs in one way or another.
The worse thing in New Zealand is that the exchange rate has shifted to 68 cents to the USD for like years (From 50 cents) and game prices across the board refuses to drop.
Post by: KDR_11k on March 14, 2005, 05:59:05 AM
Babyboy: I know I'd be VERY close to snapping if someone reacted to my question like that. You know, if I was considering a PSP at that point and he tried to get me with MGA, GT4 and GTA3.4 I would have lost all interest in the system.
Post by: darknight06 on March 14, 2005, 10:47:35 AM
Post by: PJ gamer10 on March 14, 2005, 02:52:57 PM
Post by: Infernal Monkey on March 14, 2005, 03:08:31 PM
EB make sense. What's going on in this thread?
Post by: Babyboy8100 on March 14, 2005, 08:33:43 PM
Post by: PaLaDiN on March 14, 2005, 08:55:25 PM
It was a joke.
Hah! I doubled your one-month response time!
Post by: Pale on March 15, 2005, 06:40:08 AM
Post by: UniversalJuan on March 15, 2005, 07:25:46 AM
Stop all the grouping and generalizing is all I'm asking really because for the most part I agree with you all but just please recognize 2 things. 1, that there are exceptions, and 2, we are told to make these pitches. (Note: I am not defending the idiots who don't comprehend the word no. When I make my pitch I only keep talking if they're interested, otherwise no means maybe try to make a quick convince but usually just shut up and finish the sale.)
I'm done with my little rant, just please try to understand the other side of the spectrum too, unless you have to regulary deal with idiots who fail to have a grasp on the English language.
Post by: Pale on March 15, 2005, 07:30:21 AM
By the way, if anyone wants to start bashing circuit city, I can probably confirm everything they say as fact..... Go ahead, ask me something...
Edit: Jeez pale, read the guys entire post..
I see that you are acknowleging the fact that you are told to do these things..and that, in my opinion, is all the more reason to convince people not to but into this crap. It forces you guys to be annoying jack asses when you probably aren't, and that isn't right. I just think of myself selling service plans last year and how crappy it made me feel. You, as an employee can't say the things i'm saying..but I want you to know, my posts aren't a "Gamestop employees suck" type thing... they are a "Gamestop the company sucks" thing.
Post by: Ian Sane on March 15, 2005, 07:59:02 AM
I don't mind them saying "do you want to pre-order it?" It's the fact that an arguement took place that annoys me. If I don't want to pre-order let me risk not getting the game. If I don't pre-order and the game is sold out when I go to buy it what do they care? IT'S SOLD OUT. That means they sold all their copies so what f*cking difference does it make if I was one of those people that bought one? And if it's not sold out then I buy a copy anyway. It's not like the store loses any money if I don't pre-order.
Thankfully I rarely get bothered about pre-ordering since in my area the amount of available game merchandise greatly dwarfs the amount of game demand. I can easily buy any game at release without a pre-order and the stores know it so they wisely shut up about it so they don't piss me off.
It's worth noting that by far the most popular store for games in my area is a local chain that doesn't even do pre-orders. The amount of traffic in that store is easily double that of EBs. Funny how having no corporate sales pressure crap has created a more loyal customer base.
Post by: KDR_11k on March 15, 2005, 08:36:31 AM
Post by: Rhoq on April 27, 2005, 10:40:47 AM
Anyways, I walk-in and one of the guys behind the counter (and he was wearing a Manager’s shirt) asked if he could help me. I told him I was there to pick-up a pre-order. He then passed me off to the other clerk behind the counter. He asked “What game?”. I said “Pac-Pix”.
The manager then said (as he’s wiping off dust from his PSP’s screen) “Pac-Pix? We were just looking at that as we unpacked the box. Who would want to play that? I know I wouldn’t want to, let alone pre-order it. I don’t know much about it, other than it has something to with Pac-Man. What’s it about?”
I ignored him as he clipped his PSP onto his belt loop.
I really thought about asking for a refund of my deposit and taking my business elsewhere. This is the first time I’ve witnessed this sort of ignorance at this particular Game Stop store. In the 8 or so years I’ve been a customer at this particular location I can honestly say that the staff has been very good at not showing bias towards one particular system or another. While I know that he was dissing a game and the not the system, I still kind of felt like he was bashing me for having a DS, particularly because he was holding a PSP in his hands at the time he made his comments.
Thinking about it though, I prefer doing business with these game specialty stores since they usually have new releases the day after the ship date. With larger retailers (Wal-Mart, Best Buy, Circuit City, etc.) you sometimes have to wait a few extra days before the games are put on the shelves and with minor releases it sometimes takes weeks before they get any copies, if ever.
I just felt the need to vent a bit. Never mind me.
Post by: Gremio on April 29, 2005, 06:53:31 AM
Post by: Rhoq on April 29, 2005, 07:16:54 AM
Quote
Originally posted by: Gremio
Gamestop never tried to force a warranty on me or anything but they do overcharge for practically everything here. $55 for console & PSP games, $40 for DS games. I don't like shopping there because of the overpricing.
Where do you live? I find that GameStop's in store prices match the on-line prices (at their website) and sometimes the store's prices are 5 dollar's lower (on older titles).
Post by: RickPowers on April 29, 2005, 08:39:33 AM
As for salespeople, I don't go to EBGames any more, GameStop is OK, but I primarily go to the GameCrazy by my house, because it's convenient, I get better trade-in credit, and they know I write for a GameCube site, so they always take time to chat with me.
