Topic: Arr! Nintendo's Customer Service be the best there is!

[UncleBob]

Shiver me timbers!  My DSs touch screen became worth a bucket of chum a few moon's turns ago.  While it still be protected under the Nintendo Warranty Pact, I sent the DS off to home port for repairs.  Today, the Pirate with the Brown Ship delevered a new DS - with, to m' surprise, a new 1-year warranty pact!  Loyality to Nintendo's Customer Service I say!  Unlike other scurvy dogs who stab you in the back after 90 days, Nintendo stands by their oath!

[couchmonkey]

Arrr!  'Tis a worthy tale of a worthy trading company.

[KnowsNothing]

Squak!  This happened to me as well, matey!  They DID screw up my first repair, but when I sent it back again they just sent me a brand new DS in return.

PIK-A-CHU  

[ThePerm]

ay, me thinks the party of Nintendo haveth most glorious service, i'm talkin bout the fine ladies the fish seller doth bring to me. Me and me mates used that fish and made it have a very lively aroma.

[Nile Boogie]

YARR!!

[kirby_killer_dedede]

My little cousin being the loser he is sent his to Nintendo just because he got a scratch on it.

You can imagine my surprise when he got a brand new DS packed with Mario 64DS.

[UncleBob]

What?  My new DS already has a scratch on the casing... Shame I already have SM64DS...

[Plugabugz]

If I did that, Nintendo Europe would send back a slightly steamed turnip.

[IceCold]

Heh, I forgot about pirate day..

Anyway, I'm sure many of you have read this, but here is another testimonial..

[UncleBob]

Ya know, reading that story doesn't surprise me one single bit.

Damn, I love Nintendo.

[UncleBob]

I really love Nintendo.

Since I got my new TV, I've wanted to get a pair of GameCube component cables.  But, of course, I don't want to pay the $70+ they go for on eBay.  So, the day after I got my TV, I called Nintendo to order Wii cables and ask about GCN cables.  No dice.  So I call back every couple of days with hopes of them magically finding a set under the couch or something.  No dice.

So, Friday, I sent them an e-mail.  It was a sad, pathetic plea for them to scrounge around their offices and find a pair of cables that wern't really being used and that needed a good home and that I was willing to pay the new price, even for a used pair.

Today, I get a phone call that they'd found me a pair.

Seriously, this kicks ass.

[UncleBob]

Damn, damn damn...

I got the phone call from the Nintendo rep on the 20th.  Exactly 45 hours and 59 mins later, I had a set of GameCube Component Cables at my door.

This is kick ass customer service.  Arrrr!

[IceCold]

How much did they cost?

[UncleBob]

$30+tax/shipping

[Invincible Donkey Kong]

I'll be sure to give my henchmen your thanks; by not punting them into a wall tonight.

[UncleBob]

His name was Bruce-something-or-other.  Give him my thanks while not hurtning him too badly.

You know, if I worked for Nintendo, I'd feel like I had did something bad if Reggie *wasn't* kicking my ass every day.

[Invincible Donkey Kong]

In my world, there are varied levels of ass-kickings.  You don't want to be punted.  That's what I do to the heretics.