Topic: External hard drive not working using y-cable

[tendoboy1984]

My external hard drive isn't working properly. It sometimes disconnects randomly, even while using a Y-cable (I tried the front and rear USB ports). I was able to copy all of my game data to it, but when I tried copying the game data from the hard drive back to my Wii U I received this message:

"An error occurred while moving the game data. Some content couldn't be transferred."

So now some of my game data is stuck on the hard drive.

[Khushrenada]

Check out: Hardware and Wi-Fi Support.

[RedBlue]

if you have a spare USB phone charger plug one end of that to it and see if that powers your USB drive.

[ObbyDent]

Is it an external or portable hard drive? The ones explicitly named external always need an external power source hooked to an outlet for it to turn on, even with a y-cable. If it's a portable hard drive, the y-cable should work just fine.

[tendoboy1984]

It's a portable hard drive that's powered by the USB ports (hence the need for a Y-cable). I found out the problem, I just had to disable the hard drive's sleep mode and now it works perfectly.

[tendoboy1984]

if you have a spare USB phone charger plug one end of that to it and see if that powers your USB drive.

The hard drive uses a proprietary port.

[RedBlue]

if you have a spare USB phone charger plug one end of that to it and see if that powers your USB drive.

The hard drive uses a proprietary port.

No, one of the two USB connectors, connect it to the power brick