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Nintendo Gaming / My EA story.
« on: May 12, 2013, 06:08:46 AM »
I rushed my Wii U set up and initially created NNID that was my real name only realising this after I had played NFSMWU online. I deleted said NNID and created a new one but upon returning to NFS it wouldn't let me play online saying the Autolog was associated with another account. No matter what I tried (deleting the save or even trying the disc in another Wii U etc) it wouldn't help.
After speaking with EA support it turned out this game does have an online pass but not one you get from a code like other systems, its all automatic and electronically done. First time I asked EA to sort it out they said "no so sorry" which pissed me off to no end. I phoned them a second time to have a go at them (I was seeing red) but luckily got hold of an operator who was extremely helpful and for well over an hour we tried all sorts my end and his to resolve the problem. He was very honest saying there was no precent for this situation and that they don't even have a WiiU category for the game to look at themselves. In the end we had to give up but he told me exactly what he was going to do and send it up the food chain and keep me informed via email.
It turned out what ever was tying that disc to my original account wasn't changing in the Autologs website and that was causing the conflict. EA changed the autolog associated with my old NNID to my new one and all was well.
Dont let EA tell you whats what until everything has been covered. Also try phoning a few times if your not happy with the operator you get!
After speaking with EA support it turned out this game does have an online pass but not one you get from a code like other systems, its all automatic and electronically done. First time I asked EA to sort it out they said "no so sorry" which pissed me off to no end. I phoned them a second time to have a go at them (I was seeing red) but luckily got hold of an operator who was extremely helpful and for well over an hour we tried all sorts my end and his to resolve the problem. He was very honest saying there was no precent for this situation and that they don't even have a WiiU category for the game to look at themselves. In the end we had to give up but he told me exactly what he was going to do and send it up the food chain and keep me informed via email.
It turned out what ever was tying that disc to my original account wasn't changing in the Autologs website and that was causing the conflict. EA changed the autolog associated with my old NNID to my new one and all was well.
Dont let EA tell you whats what until everything has been covered. Also try phoning a few times if your not happy with the operator you get!
