Community Forums => General Chat => Topic started by: that Baby guy on March 04, 2008, 01:55:38 PM
Title: Laptop help
Post by: that Baby guy on March 04, 2008, 01:55:38 PM
I broke my laptop by accidentally shoving a power cord into a usb port. Now, when I try to turn it on, the computer won't start up and the screen won't turn on. I think the issue is the usb port, that its shorting out everything. Let me know if you have any advice and please post HP's tech support number, anyone.
Title: Re: Laptop help
Post by: DAaaMan64 on March 04, 2008, 03:41:37 PM
Oh dude that sucks bad. If you call tech support, make sure to play dumb. Cause you probably just shorted out your motherboard. They may not cover that if it was your fault and you know it.
Good luck!
Title: Re: Laptop help
Post by: vudu on March 04, 2008, 03:45:36 PM
Contact HP - Phone assistance (http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1)
800-HP invent or 800-474-6836
Title: Re: Laptop help
Post by: that Baby guy on March 04, 2008, 11:52:03 PM
Thanks.
Title: Re: Laptop help
Post by: nitsu niflheim on March 05, 2008, 02:13:20 PM
I broke my laptop by accidentally shoving a power cord into a usb port.
How do you do something like this accidentally, do HP laptops have square power adapter plugs?
Title: Re: Laptop help
Post by: that Baby guy on March 05, 2008, 02:54:51 PM
Well, the USB port that this happened to was right next to where the power plugs in, and I didn't realize it at the time, but the bar-thing that holds the pins together wasn't there, though the pins were still there. I blindly tried to insert the power cord reflexively, and I missed.