Author Topic: Nintendo screwed me. >:( (Read 28607 times)

Mop it up · « **Reply #50 on:** July 16, 2009, 07:59:54 PM »

Quote from: Pale on July 16, 2009, 02:08:57 PM

Quote from: Mop_it_up on July 15, 2009, 07:20:50 PM
Quote from: Stratos on July 15, 2009, 06:04:02 PM
How do you store your Wii? I don't keep mine in the stand and lay it flat on a hard surface and never had any problems. I'm wondering if keeping it in a 'tower' position may encourage system failures due to fan blockage/placement and what-not.
Not to mention how putting a disk spinner on its side like that defies the laws of physics.
Do bikes defy the laws of physics too? I don't get what you are saying.

When a disk is spinning vertically, the force of gravity isn't evenly distributed across the disk thereby causing more strain on the spinner.

NinGurl69 *huggles · « **Reply #51 on:** July 16, 2009, 08:10:57 PM »

That's perfectly within fizziks. But not good for electronic gaming.

Mop it up · « **Reply #52 on:** July 16, 2009, 08:26:27 PM »

I didn't mean it wasn't possible within physics, just that it refuses to work with them in harmony.

UncleBob · « **Reply #53 on:** July 17, 2009, 12:08:36 PM »

Two things..

First, I sent the system out Monday via Priority Mail and they haven't received it yet. It does have to travel out to California, so maybe I'm just panicking for no reason.

Second, Nintendo isn't even repairing my system! Some other company is going to violate my Wii. I don't think I like this.

Ymeegod · « **Reply #54 on:** July 17, 2009, 01:59:40 PM »

$75 bucks. Whoopie. Try $150+ sales tax for PS3 repairs (if you didn't know the blu-ray drives die and sony chargers a flat fee now even though you can buy the drive for $50 and install it yourself).

Also sony only has a 90day policy on repairs. Mine was fixed and died again 108 days after being repaired.

Now that suxed!@^(U(%

BlackNMild2k1 · « **Reply #55 on:** July 17, 2009, 02:18:31 PM »

buy a new 80GB PS3 for $299.99 w/ free shipping & no tax instead.
i posted it in the General Chat Amazing Deals Thread.

vudu · « **Reply #56 on:** July 17, 2009, 02:22:42 PM »

Quote from: UncleBob on July 17, 2009, 12:08:36 PM

I sent the system out Monday via Priority Mail and they haven't received it yet.

First off, why did you send it Priority Mail? I thought Nintendo used FedEx.

Second, WOO-HOO!! More time for anagrams!

UncleBob · « **Reply #57 on:** July 17, 2009, 11:25:14 PM »

Not if you slackers can't solve the one that's there...

I shipped priority because I don't have easy access to a printer or a FedEx facility.

UncleBob · « **Reply #58 on:** July 24, 2009, 07:16:08 PM »

$75.
All of my saved data - gone.
System reverted to v3.3, still updating, so I haven't been able to check my Wii Shop account yet.
Lost Photo Channel 1.0 - lost MP3 playback.
No explanation at all as to what happened - nothing telling me what I can do to prevent this from happening again.

NinGurl69 *huggles · « **Reply #59 on:** July 24, 2009, 07:25:13 PM »

Nintendo, you suck!

Caliban · « **Reply #60 on:** July 24, 2009, 07:26:41 PM »

Quote from: UncleBob on July 24, 2009, 07:16:08 PM

All of my saved data - gone.

Wow. That really shouldn't happen.

kraken613 · « **Reply #61 on:** July 24, 2009, 07:30:38 PM »

Quote from: UncleBob on July 24, 2009, 07:16:08 PM

$75.
All of my saved data - gone.
System reverted to v3.3, still updating, so I haven't been able to check my Wii Shop account yet.
Lost Photo Channel 1.0 - lost MP3 playback.
No explanation at all as to what happened - nothing telling me what I can do to prevent this from happening again.

Man, I hope your VC games arn't gone too! I had mine repaired and I lost nothing. You must have gotten a replacement, but even then I thought they transferred your data.

broodwars · « **Reply #62 on:** July 24, 2009, 07:34:26 PM »

Quote from: Caliban on July 24, 2009, 07:26:41 PM

Quote from: UncleBob on July 24, 2009, 07:16:08 PM
All of my saved data - gone.

Wow. That really shouldn't happen.

I seem to remember Nintendo warning me quite explicitly when I sent my Wii in for repairs that they could need to mess with saved data, so to be sure to back mine up. So I did, backing all the data onto my SD card. It turned that I didn't need to do that for what they ended up doing, but it was still the smart thing to do.

Sorry to hear about your data loss, bob, but I get the feeling they probably warned you to backup your data. If they didn't, I'm pretty sure we did. If you didn't backup your data, well...you were warned.

UncleBob · « **Reply #63 on:** July 24, 2009, 07:36:15 PM »

There was no way to back up my saved data when I couldn't turn the system on.

My VC Catalog and Wii Shop channel are still in place.
Games copied over to my Memory Card will not launch - I'll have to download everything again.

$75.

Stogi · « **Reply #64 on:** July 24, 2009, 07:44:39 PM »

This is the first time I've heard there customer support be anything but fantastic.

NinGurl69 *huggles · « **Reply #65 on:** July 24, 2009, 08:01:45 PM »

Was this handled by Nintendo or a local Nintendo contractor?

UncleBob · « **Reply #66 on:** July 24, 2009, 08:02:30 PM »

Quote from: UncleBob on July 17, 2009, 12:08:36 PM

Second, Nintendo isn't even repairing my system! Some other company is going to violate my Wii. I don't think I like this.

stevey · « **Reply #67 on:** July 24, 2009, 08:43:04 PM »

Nintendo's repair service has really gone to crap recently, just be glade you didn't have homebrew installed...

Quote

From: (deleted) Date: 2009/02/11 Subject: Handling of modified Wii Dear Sirs, please be informed about the following change, it is effective from start of February on. Sorry for my late notice as I have been sick. This change is confirmed by NOE President. Whenever you get a console for Repairs and find a Homebrew channel or any other not official Nintendo or unauthorized software (Backup Channel, Gecko OS, etc). on it, this repair is out of warranty. If the defect is related to the modification or not, is of no interest for us, anytime we find unauthorized software, it is out of warranty. The consumer needs to be informed about this and needs to agree that in case we repair the product he will lose this unauthorized content and get an updated Wii Product back. If the consumer do not agree, you shall not repair and send the product back. Legal is preparing the letter which you can send to the consumer. Please note the price will be higher for such a Repair as well, as soon as it is fixed. Approx 18O€-21O€ [$250-$300], but please wait for our documents. For the current situation you can use a price of 120€ [$170] for such kind of issues. We might change the warranty wording as well to make it more clear, even if the current one is enough. In addition yes we are aware of a small legal risk to be claimed on this in the court, but NOE more than willing to take the risk. We need to stop the Homebrew-Channel now. Additional to this we checked with NCL to get a better Check-Disc to make your work more efficient and easier. (deleted) will keep you updated on this. Please contact him as well if you need more discs of version 1, as EVERY Wii returned for repairs needs to be checked. Please note the Ver.1 is not as good as expected so manual check might be needed. (deleted) will share more info on this tomorrow. (deleted) will share more information about this topic at the coming DSi training and show you some samples, as we want to use this meeting opportunity even if it is not DSi related. Please let me know if you have further questions? Please inform your team members accordingly. Thanks a lot for your understanding and support. Best Regards (deleted)

http://hackmii.com/2009/04/warranty/

Plugabugz · « **Reply #68 on:** July 24, 2009, 09:02:04 PM »

Oh charming. So its NOE leading the way in not doing what customers ask them to?

ShyGuy · « **Reply #69 on:** July 24, 2009, 09:24:15 PM »

Some ambitious NWR staffer should do an investigative story on this.

ambitious, LOL

UncleBob · « **Reply #70 on:** July 25, 2009, 12:20:42 AM »

Oh, also - Miis - gone.

kraken613 · « **Reply #71 on:** July 25, 2009, 12:25:16 AM »

Have you called and complained? They might refund you, usually Nintendo will do a lot to make you happy from my experience.

Djunknown · « **Reply #72 on:** July 25, 2009, 12:49:40 AM »

Quote

If they didn't, I'm pretty sure we did. If you didn't backup your data, well...you were warned.

There's some data you can't back up. Any save data that uses WFC is stuck to the Wii. So no Brawl, no Mario Kart, Animal Crossing, etc.

Quote

Oh, also - Miis - gone.

That.Sucks.Hard.

Quote

Have you called and complained? They might refund you, usually Nintendo will do a lot to make you happy from my experience.

I don't want to jinx it, but I hope they don't give you the run around, telling you to call Minilec, and go through a rigmarole.

Mop it up · « **Reply #73 on:** July 25, 2009, 12:51:30 AM »

I'm sorry to hear that UncleBob, I know I'd be really disheartened if that had happened to me.

UncleBob · « **Reply #74 on:** July 25, 2009, 01:13:18 AM »

Quote from: Djunknown on July 25, 2009, 12:49:40 AM

There's some data you can't back up. Any save data that uses WFC is stuck to the Wii. So no Brawl, no Mario Kart, Animal Crossing, etc.

Yup. All my unlocked Brawl stuff. My Animal Crossing file. All my Mario Kart stuff I'd unlocked. My Wii Sports and Wii Fit records, along with my Tanks file from Wii Play.

All of my Miis - all of the ones I created along with all the ones everyone sent me. I'm sure my Wii system's Friend Code has probably been changed, and I know all my individual on-line games would have changed.

My Pokémon Snap photos. All of my message board messages. My Mii photos from the Check Mii Out Channel. My stats from the Everybody Votes Channel.

*poof*.

For $75.

News:

Author Topic: Nintendo screwed me. >:( (Read 28607 times)